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Is the M1730 / 8800M GTX SLI fully dead and out of the system? - Page 9

post #161 of 216
11/20/09 at 3:51am
Quote:
Originally Posted by qhn View Post
I wonder if one should call up support at a certain time during the day to get the right person

cheers ...
i tried that when i was dealing with dell regarding my system exchange.

when i call around 11 pm pacific time till 5am i get dell philippines when escalated i get customer resolution5 also based in the philippines. any other time dell india picks up
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post #162 of 216
11/20/09 at 6:47am
Philippines, India .... hmm .. these parts of the world are having issues with Mother Nature, peoples have enough stuff on the table to worry and not to have to listen to us ranting on top of them ...

Time to bring the service back home ... DELL anyone?

cheers ....
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post #163 of 216
11/20/09 at 2:55pm
Quote:
Originally Posted by qhn View Post
Philippines, India .... hmm .. these parts of the world are having issues with Mother Nature, peoples have enough stuff on the table to worry and not to have to listen to us ranting on top of them ...

Time to bring the service back home ... DELL anyone?

cheers ....


but for countries like them jobs are so rare that they try to do what ever it takes to score point like not giving the proper exchange just to prove they are saving the company some buck's the bad thing here is customer service is going down the drain. maybe more training is the solution even training from home this way they can see who's on the other side of the phone or chat line.
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post #164 of 216
11/20/09 at 3:16pm
Dell rep just leave my house, installed 8700GT, I must say, quite a difference in performance
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post #165 of 216
11/20/09 at 4:37pm
Quote:
Originally Posted by F@iNT View Post


but for countries like them jobs are so rare that they try to do what ever it takes to score point like not giving the proper exchange just to prove they are saving the company some buck's the bad thing here is customer service is going down the drain. maybe more training is the solution even training from home this way they can see who's on the other side of the phone or chat line.
Can't blame the peoples for trying to hold on to the jobs when everyone around them are losing it. They - big businesses - are doing the same to developing countries as well. Looking how many of us here in USA are having health issues due to stress and overworking to cover the lack of proper working hours coverage? Yet the poor souls are still trying to prove that it is worth to overwork to keep cost down.
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post #166 of 216
11/20/09 at 4:39pm
Quote:
Originally Posted by [mad]Gamer View Post
Dell rep just leave my house, installed 8700GT, I must say, quite a difference in performance
This is only a temporary solution until the correct parts are being made available, as you mentioned, correct?
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post #167 of 216
11/20/09 at 6:37pm
That's true, but hé, if you are custom to drive a mercedes and you get a Lada in return for a while, you can't get used to it
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post #168 of 216
11/20/09 at 8:27pm
Think about it as a loaner from the garage until your mercedes is being fixed.

cheers ...
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post #169 of 216
11/21/09 at 1:34am
Quote:
Originally Posted by qhn View Post
Think about it as a loaner from the garage until your mercedes is being fixed.

cheers ...
well said as always.
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post #170 of 216
11/21/09 at 4:27pm
I have a feeling Dell isn't going to get anymore old equipment, and that they will keep delaying people with warranty claims so that these "temporary" (downgraded) replacements become permanent.

I mean, how many months have they said they were getting new cards in now? 5-6? And they are still saying "it will only be a month or two before we get a new shipment of cards."
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post #171 of 216
11/21/09 at 4:39pm
Another conspiracy theory .. fitting though ;-)

cheers ...
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post #172 of 216
11/21/09 at 5:04pm
Could be.
Although this card isn't that bad :
http://service.futuremark.com/compare?2k3=6223039


Major bug
It even outperforms my 295GTX and single 5870 card
http://service.futuremark.com/compare?2k3=6143319


http://service.futuremark.com/compare?2k3=6205428


This one is for real :
http://service.futuremark.com/compare?3dm05=5063083

Check out those clocks
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post #173 of 216
11/21/09 at 5:29pm
That is a SYSTEM comparison, not just video cards.

http://service.futuremark.com/compare?2k3=6223039

Microsoft Windows Vista
Intel Core 2 Extreme Processor X9000 Processor 3392 MHz
NVIDIA GeForce 8700M GT
4096 MB

vs

http://service.futuremark.com/compare?2k3=6143319

Microsoft Windows XP
Intel Xeon Processor W3540 Processor 4960 MHz
NVIDIA GeForce GTX 295
1536 MB
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post #174 of 216
11/21/09 at 5:31pm
Ehm, 103000 points 3D03 isn't possible with an 8700m GT.
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post #175 of 216
11/21/09 at 6:06pm
Quote:
Originally Posted by [mad]Gamer View Post
Ehm, 103000 points 3D03 isn't possible with an 8700m GT.
The test where the 8700m got a score of 103000 was with 3DMark03, whereas the 15245 score was with 3DMark05.

So it's possible.
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post #176 of 216
11/24/09 at 8:11am
Thread Starter 
Quote:
Originally Posted by dave-p View Post
Dell has been incosistant with the way they handled this whole mess

Some have been treated very well, and given a very good replacements

others have been treated like crap. and given terrible service

As in Woodstocks case, Dell is not living up to the terms of the warranty service
OP checking in. There's another option --

Some of us were treated like crap and given decent replacements.

I got the M1730 after Dell couldn't fix a M1710 with 950GTX card. So I took a huge jump in bulk/weight and got the M1730, which lasted about a year and a half. Then it failed completely and Dell put me in perma-wait for the 9800. I emailed every contact I had at Dell and emailed a whole lot of the executive group and got the M17x replacement in process.

From the start to the time I got a working M17x was over TWO MONTHS. Absolutely absurd. THEN Dell goes on to blame me for having multiple system replacements -- of their crap that failed.

I still think that, all things considered, my M1710 was the best gaming laptop I've had. Yeah, the M1730 and M17x will out perform it, but they weigh a TON more and are some bulky mofos.

I've been a Dell customer for a long time. Yeah, I've used the warranty when their systems have failed, but I've had 5 systems with extended warranties... never ONCE using CompleteCare, just looking for them to fix what was broken OF THEIR DOING.

Thoroughly disappointing. I can suggest that those waiting keep pushing. I would have gladly accepted a refund, but that wasn't offered. So, I extended the warranty of the M17x. They've got me on their butt for years.
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post #177 of 216
11/24/09 at 11:35am
sounds a lot like my story! dell sucks now. i ended up accepted a xps 16 but it has been delayed....
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post #178 of 216
11/24/09 at 2:07pm
not sure if we should laugh or cry
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post #179 of 216
11/24/09 at 5:54pm
My M1730 was collected yesterday. Now I've just got to wait for the refund to arrive. I think they'll try to credit it back to my card first. I'd like to have it by Monday next, but we'll see.
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post #180 of 216
11/25/09 at 12:24am
Good Luck on the Refund
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