Originally Posted by matchbox2022
Oh man, that ontop of getting a killer laptop, that is the most epic rape of a warranty I've ever seen. Even I didn't do that when I had my warranty. Though I did get a Ram upgrade and an extra video card out of it.
Oh and btw, to any e1705 users out there, if your cpu ever ''fries'' it's possible to get a t7600g I have heard from the grapevine. I didn't do that though.
Still though. High five to you braveheart, you defeated dell
That's not all, my friend. they extended my warranty (NBD in home nights and weekends) to November 2014.
All thanks to notebookforums.com.
Edit: I should just expand this post to give folks the complete rundown on my replacement as it transpired. After numerous calls to Dell pestering them for a ship date, I finally was told that they were waiting for parts to assemble the monitor. At this point, a very helpful and persistent senior level support person took my case under his wing. The actual shipping occurred the Wednesday before Thanksgiving. The support person (who called me daily with updates and also provided me with email updates on a regular basis) actually called me on Thanksgiving day to inform me that the PC had finally shipped.
I was out of town for the holiday weekend, so my PC was waiting for me when I returned on Monday. After unboxing it (Early Christmas!) I found this gorgeous piece of sleek, black horsepower sitting in front of me.
The system came with Vista 64 home premium, and while I was a little disappointed it didn't come with 7, I was prepared to take what I could get... until the crashes started. the thing threw BSODs at me roughly once an hour, and I was getting kinda frustrated. So, I sent off an email to my new Dell friend describing my issues, including the fact that I noticed my computer had only a G wireless card while my old one had N.
I got a call the next day from a Dell tech in the same group, who said he had my email, and wanted to discuss the problems with me. I described my issues to him, and the very next day I received a fedex package containing a Windows 7 home premium 64 bit install DVD and a DW1510 N wireless card.
I had told the tech I was comfortable replacing the card myself, but upon opening the case I found the screw to be stripped and wasn't willing to risk damaging it myself, so I called and told them to send a tech out to replace it. Next morning a tech called me, wanting to come out that day, but I had a job interview and had to postpone him. The following day he called me at 8:30 AM, arrived at my house at 9:30, replaced the card using a new screw, and was on his way.
I will be posting a review of this system once I upgrade the RAM to a respectable amount, as I believe the current 2GB will skew the results negatively, but for now you can color me happy.
I think I got the job, too.