Just give them another hard drive and be done with it. I am not sure about keeping the drive behind.
Man woodstock. you really seem to have shit luck with your dells
Sorry to hear this
OK--motherboards been replaced 4 times, LCD screen once, processor once, and memory once. Yesterday it bit the dust with the memory so they decided to do the exchange program. heres my original:
Processor, 80539, YONAH, T2600 2.16, C0
Keyboard, 87, United States ENG, SINGLE POINTING..., D Plus Series
CORD..., Power, 125, 1M, C7, 2P Dual, United States
Assembly, Adapter, Alternating Current, 90W, MOBILE 2007..., Delta - AC Adapt
Dual In-line Memory Module 1GB, 533, 128X64, 8K, 200
Battery, Primary, 11.1V, 9C Lithium, Samsung Power Division
Hard Drive, 100G, Serial Ata, 9 54, Seagate, Seagate Mercury 2
Assembly, Cable, Coaxial, Liquid Crystal Display, 17 Zanzibar/rikers/suva
Liquid Crystal Display, 17 WXGA+, VIDEO ELEC. STDS. ASSOC...., LG Philips LCD
KIT..., Software, Mcafee, 7, COMPACT DISK DRIVE..., ENGLAND/ENGLISH...
Card, Network, Minicard, 3945ULD Dell Americas Organization
Card, Graphics, 256MB, M54, 9400 IMGA3
Assembly, Dvd+/-rw, 8X, PHILIPS Sullivan/tobago
Kit, Software, Office, 2K3 ACDMC-2, Standards, English
ASSEMBLY..., BASE (ASSEMBLY OR GROUP)..., 10/100, 9400, DISCRETE...
Assembly, Cover, Hinge, Plastic E1705
PLACEMAT..., GETTING STARTED..., I9400, DAO/EMEA
Infomation, FISA, Labor, Installtion Charge
Assembly, Bezel, Liquid Crystal Display, Notebook, 9400/M1710
Assembly, Cover, Liquid Crystal Display, 17, Notebook, 9400
INFORMATION..., NO ITEM
Bumper, Liquid Crystal Display Rubber, Small, Notebook
Screw, M3X3, K SCREW HEAD..., MICROSOFT..., BLACK OXIDE...
Guide, Quick, Personal Computer England/english, Dell Americas Organization
Guide, Product, Information Portable, AMF/BCC
TECHNICAL SHEET..., REMOVE..., COMPACT DISKETTE..., MEDIA REDUCTION INITIATIVE..., ENGLAND/ENGLISH...
Heatsink, Central Processor Unit, Notebook Zanzibar/rikers/suva
What should I ask for to get the best replacement possible? i've been doing some reading and people say they usually get the Studio 17 as a replacement and its usually brand new..