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e1705 replacement---need advice - Page 3

post #41 of 105
10/31/09 at 11:47pm
Congrats
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post #42 of 105
11/1/09 at 12:46am
Great news for you... be aware that the 1747s are on heavy backorder. Mine's still in production from 10/12. You'll be lucky to get yours by thanksgiving. At least you have the 1737 to use in the meantime.
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post #43 of 105
11/1/09 at 12:50am
Thread Starter 
Quote:
Originally Posted by Merum View Post
Great news for you... be aware that the 1747s are on heavy backorder. Mine's still in production from 10/12. You'll be lucky to get yours by thanksgiving. At least you have the 1737 to use in the meantime.

yea..i figure its worth the wait though.

anyone know where i can get info on extending the warranty? like how much it is and all?
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post #44 of 105
11/1/09 at 6:55am
Quote:
Originally Posted by egytiger88 View Post
...

anyone know where i can get info on extending the warranty? like how much it is and all?
Talk do Dell direct yet? That's likely your best source. Everything else is just guessing or based on info that is not pertaining to your situation (I think )

cheers ...
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post #45 of 105
11/1/09 at 5:08pm
You will have the rest of time that your current warranty has. You can extend it up to 4 years I believe. Wait untill you get your new system. When you speak with them they will tell you a price. Tell them that that is more than you wanted to spend and if they can do better. I did that last time and the price quoted was ~$400. I was able to talk them down to ~$270 and they also sent me a $75 dell dollar coupon.
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post #46 of 105
11/1/09 at 10:18pm
Thread Starter 
so this is kinda random but do you think that since this system is going to be new that i can request one of the colors rather than black...like orange or blue?
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post #47 of 105
11/2/09 at 6:35am
Does not hurt to ask

cheers ...
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post #48 of 105
11/3/09 at 12:50am
Thread Starter 
so dell still hasnt transferred my warranty to the 1737 replacement...i look online today at the support site and see that my computer has an order...so i go look at it.

its for a 1745 and not a 1747...and they STILL havent transferred the warranty.

so now im on the phone, getting them to cancel that order and do it the right way...why is dealing with india so difficult?
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post #49 of 105
11/6/09 at 12:05am
Thread Starter 
dell is so annoying....i go to look at the support status and see a computer order has been placed....go to the order status:

1. see another 1737 has been shipped today
2. see another 1745 "in production". this is all after i had been assured i would be receiveing a 1747.

what is wrong with this company?

Update: did a dell chat and told them all about my problems...they are going to have a "dell case manager" give me a call tomorrow. if they do not call by 11am i will be calling them directly and doing some yelling....why is it so hard to do something right?
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post #50 of 105
11/6/09 at 10:00am
They couldn't even ship a video game system on time for me. I used a coupon then it went on back order 4 times and after 2 months I finally had to file a claim on that charge. Last time I order from dell online, they make good stuff but the company layout is so messed up.
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post #51 of 105
11/8/09 at 11:41pm
Thread Starter 
ok they are still trying to send me a 1745. does anyone know the difference between a 1745 and a 1747? i googled it and couldnt see any--like they were released at the same time.

im thinkin of keepin it because theyre including a 1080p HD screen...which is pretty awesome.
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post #52 of 105
11/9/09 at 3:23am
My guess is that the 1745 doesn't have the 1GB Radeon card.
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post #53 of 105
11/9/09 at 5:05am
My guess is the 1745 is Core 2 and 1747 is i7? The Core 2 does have 1GB 4650 as an option, on i7 1GB 4650 is only option.

This is just a guess as DeLL does not like to use systems full name much. But based on past 15xx looks, what I said is it.
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post #54 of 105
11/9/09 at 3:44pm
The difference is the chipset. I believe the 1745 is a much older design. Press for the 1747.

FYI DO NOT YELL at the dell people. It is counter productive and they may not help you as much. Just be calm but firm.
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post #55 of 105
11/9/09 at 3:58pm
i honestly think if you should be happy with getting a dell studio 17 to begin with whether its going to be a core2 or i7 because it is an upgrade over your existing dell.
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post #56 of 105
11/9/09 at 5:58pm
Thread Starter 
im pressing for the 1747...they just said to wait and receive the two computers that are still being sent (dont understand why they cant just cancel the order, but w/e)..so ill wait and get them, then send both back and make sure that they get the request right...

they're making me so angy..at this rate i might not get it till christmas or something
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post #57 of 105
11/10/09 at 12:16am
Thread Starter 
ok heres the current status.

i was on the phone for 2 hours with this woman and basically got nowhere. as of now this is what they have ordered:
1
224-6100
Studio 17 Notebook (Studio 1745)
1
310-9348
Intel Centrino Core Duo Processor
1
312-0158
85 WHr 9-cell Lithium Ion Primary Battery
1
313-4783
Integrated High Definition Audio 2.2
1
313-8043
17.3 inch Full HD (1080p) B+RG LED Display with TrueLife and Camera
1
313-8044
Black Chainlink
1
313-8867
8X DVD+/-RW Dual Layer Drive
1
317-0862
3GB, DDR3, 1066MHz, 2 DIMM
1
317-1627
Intel Core 2 Duo T6600, 2.2GHz, 800Mhz, 2M L2 Cache
1
317-1637
ATI MOBILITY RADEON HD 4570 512MB
1
330-4434
Standard Keyboard
1
330-4532
No Mobile Broadband Card selected
1
330-6222
Windows 7 Label
1
330-6371
DELL RESOURCE DVD,BACK-UP, Win 7,1745
1
341-0165
320G 7200RPM SATA Hard Drive
1
410-1883
ADOBE READER 9.0 MULTI- LANGUAGE
1
410-2186
McAfee Sapphire MUI, 24-Month
1
420-6436
PC-Restore, Dim/Insp
1
420-6576
DELL WELCOME,Software Dimension/Inspiron
1
420-6590
Microsoft Office 2007 Small Business Edition
1
420-7938
Dell Connect 2.1
1
420-9100
Dell Dock Consumer
1
421-0187
Dell Support Center Software 64 Bit 2.0
1
421-0323
Windows Live Search,Multiple User Interface
1
421-1009
Dell Webcam Software 1.4 Application Kit
1
421-1362
Dell Software,Roxio 1.0
1
421-1445
Cyberlink PowerDVD DX 8.3 Kit
1
421-1582
Cyberlink Power DVD 8.3 Playback
1
421-1737
Genuine Windows 7 Home Premium, 64bit, English
1
430-3272
Intel 5100 Wireless-N (1x2) Half Mini-Card
this actually is a good replacement for my original e1705....but not for the 1737 that i am currently using, which has:

1
P464H
Base,Notebook,Core Penryn P8600,2.4,1737
1
0797C
Customer Kit,Documentation, Airborne
1
7146C
Ship,Minitower,WorkStations 610,United States,NO,Dell Americas Organization
1
C010J
Ship Group,Notebook,North England,1737,Dell Americas Organization
1
C635J
Module,Bezel,Cold Cathode Fluorescent Lamp,With,Camera 1737
1
C810H
Module,Card,Network,370,Latin America,Consumer Notebook,DellAmericas Organization
1
D113N
Module,Hard Drive,500GB,Free Fall Sensor,7.2K,SGT-HOLL
1
DK94J
Module,Label,INTEL,Notebook CMT2,Rebranding
1
DR464
Module,Label,Microsoft,WindowsVista Os,Premium,Inspiron
1
F112C
Module,Card (circuit),Network 1X2,Inspiron,Mercer Oliver Wyman,M09
1
F236N
Module,Assembly,Base,Discrete 1737,512F
1
GJJJJ
Module,Software,DOWNLOAD-STORELINKS
1
H965C
Module,Dual in-line memory module,8G,800,DDR2,2X4G Inspiron
1
HW426
Module,Adapter,Alternating Current,Delta - Ac Adapt,90W 3P,World Wide
1
J019D
Module,Software,DELL-DOCK Consumer
1
J206C
Module,Software,Dell Connect 2.1,Dell Americas OrganizationEMEA,Brazil Customer Center
1
J410J
Module,Cover,Liquid Crystal Display,Paint,Black,Black,1737
1
K811H
Module,Software,VHP64SP1,CNB England,D/B
1
M017R
Module,Software,Powerdvd,8.3,Digital Video Disk Drive,True Theatre High Definition,Factory Install
1
M077R
Module,KIT,Software,PowerDVD 8.2,Consumer,True Theatre HighDefinition
1
M412C
Module,Cord,Power,125V,1M,C5 E,United States
1
M434H
Module,Software,Quick Fix Engineering,VHP64SP1,Latitude Cpt
1
N346C
Module,Keyboard,United States English,Inspiron Lightweight Number Pad Backlit,PAO,D/E
1
NU811
Module,Liquid Crystal Display 17WXGA+,Cold Cathode Fluorescent Lamp,Samsung
1
P166F
Module,Software,VHP32/64 Certificate Of Authenticity
1
P578F
Module,Information,Liquid Crystal Display,WXGA+,TLF,CCFLH
1
P640P
Module,Kit,Software,Creative Camera,Consumer,1.2
1
P641P
Module,Software,Creative Camera,1.2,Factory Install
1
PW837
Module,Battery,Primary,85WHR 9C,SIMPLO
1
T013C
Module,Software,Works,9 English
1
T707G
Module,Media,Digital Video Disk Drive,Driver,Resource Dvd,1737
1
T708G
Service Install Module Software,Inspiron,1737
1
TG7TH
Module,Dvd+/-rw Pacino/hepburn,Hitachi Lg DataStorage,Inspiron
1
U264H
Module,Software,VHP64SP1 Digital Video Disk Drive,MUL5 D/B
1
W871N
Module,Software,WINDOWS-LIVE Consumer
1
X479D
Module,Information,With,Camera
1
XM544
Module,Software,PC-RESTORE Transactional Line Of Business
1
Y573C
Module,Software,Roxio,10.2 Dell Edition
1
Y720M
Module,Software,DSPRT-CTR 64BIT,2.0
1
YP943
Module,Palmrest,W/O FPRDR Pacino


what should i do? the 1 advantage i can see is that the 1745 has the HD screen and is brand new, rather than refurbished like this 1737, which also has a bad screen and a keyboard that still isnt good.
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post #58 of 105
11/10/09 at 5:05am
I think you should take this and run like hell. It's a huge upgrade for you.
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post #59 of 105
11/10/09 at 11:45am
Thread Starter 
Quote:
Originally Posted by Merum View Post
I think you should take this and run like hell. It's a huge upgrade for you.
take which? the 1745 or the 1737?
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post #60 of 105
11/10/09 at 11:58am
1745 and run very fast!
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