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e1705 replacement---need advice - Page 5

post #81 of 105
11/30/09 at 9:35pm
yes, and do some benchmarks so we can see how it performs
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post #82 of 105
11/30/09 at 11:16pm
Thread Starter 
Quote:
Originally Posted by dave-p View Post
yes, and do some benchmarks so we can see how it performs
benchmarks? where can i do those?
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post #83 of 105
11/30/09 at 11:17pm
3DMark06

3DAdvantage - if your using Vista / Win 7

Windows Experiance ratings

HDTune

FRAPS

google each of those you should be able to find and download the programs
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post #84 of 105
11/30/09 at 11:48pm
Thread Starter 
Quote:
Originally Posted by dave-p View Post
3DMark06

3DAdvantage - if your using Vista / Win 7

Windows Experiance ratings

HDTune

FRAPS

google each of those you should be able to find and download the programs

thanks..ill take care of this when i get a chance...got some exams comin up.lol

college.
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post #85 of 105
12/1/09 at 12:03am
i dont blame you whatsoever.
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post #86 of 105
12/1/09 at 12:40am
Quote:
Originally Posted by egytiger88 View Post
thanks..ill take care of this when i get a chance...got some exams comin up.lol

college.

Good Luck
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post #87 of 105
12/1/09 at 5:23am
Quote:
Originally Posted by dave-p View Post
Good Luck
and make good scores in the exam ... better than the upcoming benchmarks

cheers ...
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post #88 of 105
12/1/09 at 11:42am
Quote:
Originally Posted by egytiger88 View Post
alright guys, got my new 1745. definetly worth the hassle...this model is so much better in my opinion than the 1737.

also, they didnt send me a return label for the 1737..im assuming its because of the fact that they did the return under the e1705 rather than the 1737.

im not gonna complain...until the bill me..lol
they will bill you, guaranteed. and if they have no billing info, they will put your warranty on hold. so dont part it out yet
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post #89 of 105
12/1/09 at 11:47am
Quote:
Originally Posted by qhn View Post
Woodstock mentioned that he could only get a fraction back, in his case, but we hope that the dear chap can get a good replacement now that he has another represent from DELL.

cheers ...
i seem to be the one guy mentioned who got screwed by dell... but yeah, the refund is a pain in the ass, you need to send in your replacement system first and wait, and then who knows how much you will get
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post #90 of 105
12/4/09 at 9:26pm
Thread Starter 
bad news guys....i got a return label in the mail today . no more two computers...
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post #91 of 105
12/5/09 at 5:35am
Quote:
Originally Posted by egytiger88 View Post
bad news guys....i got a return label in the mail today . no more two computers...
But with at least a peace of mind

cheers ...
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post #92 of 105
4/11/10 at 11:19pm
Thread Starter 
Hey yall, remember me? so its been about 4 months since i got this computer and guess what? its broken. it keeps freezing and when i called tech support today they said the motherboard was going bad (i think this is just the answer they go to when they dont know whats wrong) and that it would need to be replaced. after complaining the guy offered a system exchange, but i said no because it would be refurbished since they still make the 1745. therefore my claim was escalated to the corporate level and they should call within 48 hours.

my question: assuming i dont get them to send me a new system (refurbished after only 4 months is absolutely ridiculous and unacceptable), should i get the repair (in home, one business day) or should i get a system exchange and get a refurb, which will probably just be broken.

just in case you were wondering, the error in the event viewer is:

The device, \Device\Ide\iaStor0, did not respond within the timeout period.

if you know how to fix this then let me know.

i rolled back the bios version to A01 because it definetly started more often after upgrading to A03.
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post #93 of 105
4/12/10 at 2:19am
mine broke too... 1 hard drive, and 2 screens so far and today when i fired up the screen doesn't work at all... it is pretty sad
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post #94 of 105
4/12/10 at 5:15am
Quote:
Originally Posted by egytiger88 View Post
Hey yall, remember me? so its been about 4 months since i got this computer and guess what? its broken. it keeps freezing and when i called tech support today they said the motherboard was going bad (i think this is just the answer they go to when they dont know whats wrong) and that it would need to be replaced. after complaining the guy offered a system exchange, but i said no because it would be refurbished since they still make the 1745. therefore my claim was escalated to the corporate level and they should call within 48 hours.

my question: assuming i dont get them to send me a new system (refurbished after only 4 months is absolutely ridiculous and unacceptable), should i get the repair (in home, one business day) or should i get a system exchange and get a refurb, which will probably just be broken.

just in case you were wondering, the error in the event viewer is:

The device, \Device\Ide\iaStor0, did not respond within the timeout period.

if you know how to fix this then let me know.

i rolled back the bios version to A01 because it definetly started more often after upgrading to A03.
Go for the in-house repair, at least you don't have to wait long for another "working" system. 4 months old ... that's is disappointing!

cheers ...
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post #95 of 105
4/12/10 at 11:15am
Quote:
Originally Posted by woodstock View Post
mine broke too... 1 hard drive, and 2 screens so far and today when i fired up the screen doesn't work at all... it is pretty sad

Man woodstock. you really seem to have shit luck with your dells

Sorry to hear this
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post #96 of 105
4/12/10 at 12:45pm
Thread Starter 
so it looks like if you keep escalating your claim in dell you will get a native english speaker who understands the problem and who is actually helpful. a woman from the dell corporate office called me this morning and said that they were sending a brand new system to me (not refurbished, i asked 10 times to make sure)..but she said this would be the last time it would ever happen...seeing that my warranty is up in July ive decided that if it breaks again after that im not going with dell...they are the worst. anyways, lets see what they send me...better be right the first time. i dont have the patience to sit and wait 2 months for a computer like last time.
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post #97 of 105
4/12/10 at 1:50pm
Thread Starter 
oh yea, just checked my status page and already found an order placed...looks like a nice upgrade, even though they still make this one...craziness. here are the specs.

Quantity
Item Number
Description

1
224-8067
BASE,NBK,STUDIO,CTO,1749
1
310-0173
Airborne Documentation, System Exchanges,Factory Install
1
312-0978
MOD,BTRY,PRI,85WHR,9C,SIMPLO
1
313-4783
Integrated High Definition Audio 2.2
1
313-8044
Black Chainlink
1
313-8870
8X DVD+/-RW Dual Layer Drive
1
317-2378
Integrated TV Tuner
1
317-3605
Intel Core i5-520M 2.40GHz (2.93Ghz Turbo Mode, 3M cache)
1
317-3612
4GB, DDR3, 1066MHZ, 2 DIMM
1
320-8816
ATI Mobility Radeon HD 5650 1G
1
320-8820
17.3 in HD+ TL LED Display w/Cam
1
330-4434
Standard Keyboard
1
330-4532
No Mobile Broadband Card selected
1
330-6222
Windows 7 Label
1
330-7417
DELL RESOURCE DVD,BACK-UP,1749
1
342-9526
500GB 7200 RPM HDD
1
410-1883
ADOBE READER 9.0 MULTI- LANGUAGE
1
410-2186
McAfee Sapphire MUI, 24-Month
1
420-6436
PC-Restore, Dim/Insp
1
420-6576
DELL WELCOME,Software Dimension/Inspiron
1
420-6590
Microsoft Office 2007 Small Business Edition
1
420-7938
Dell Connect 2.1
1
420-9100
Dell Dock Consumer
1
420-9691
DataSafe Local BackUp 2.0 Basic
1
421-0161
Facial Recognition Software Application version 2.4 Compact Diskette
1
421-0187
Dell Support Center Software 64 Bit 2.0
1
421-0323
Windows Live Search,Multiple User Interface
1
421-1009
Dell Webcam Software 1.4 Application Kit
1
421-1362
Dell Software,Roxio 1.0
1
421-1445
Cyberlink PowerDVD DX 8.3 Kit
1
421-1582
Cyberlink Power DVD 8.3 Playback
1
421-1737
Genuine Windows 7 Home Premium, 64bit, English
1
421-2086
eBay Webslice
1
430-3619
Intel WiFi Link 6200
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post #98 of 105
4/12/10 at 2:26pm
Congrats. Do you think that this one would last 5 months this time?

cheers ...
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post #99 of 105
4/12/10 at 2:32pm
Thread Starter 
i hope so. im not going to spend the money to renew my warranty when it expires in July..this is the last dell i get...after this its either HP or Toshiba. alianwear used to be good until dell started selling it.
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post #100 of 105
4/12/10 at 2:33pm
Thread Starter 
oh yea, is it justified for me to want to keep my HD from this computer rather than sending it back? ive got some patient info on my computer that does not need to get out...
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