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P-171XL FX webcam driver for windows 7 ?

post #1 of 20
10/20/09 at 9:47pm
Thread Starter 
So far I got all drivers working except webcam (1.3MB ) I tried Vista drivers from Gateway's website but no go. Did anybody else had that issue with theirs ?

Windows detects it but skype wont recognize it.

As always thank you for you help
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post #2 of 20
10/21/09 at 12:38pm
Thread Starter 
I t looks like one of gateways drivers installs just fine but chicony camera assistant software gives me an error saying "Graph Rend Fail"

i tried already few drivers from the gateway's website but no luck
anybody else with this problem with their build-in 1.3megapixel cam and windows 7 ?
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post #3 of 20
10/21/09 at 4:36pm
Nope for me either .. P-7811FX with W7

cheers ...
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post #4 of 20
10/22/09 at 11:24pm
try this for the chicony camera assistant
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post #5 of 20
10/23/09 at 12:00am
Thread Starter 
When Im trying to force windows to install this driver (by selecting "let me pick from list... driver option) it lists
USB 2.0 1.3M UVC Webcam and 2 other drivers (2.0 and 2.0 VGA) but when selected says "Windows found driver software for your device but encountered an error while attempting to install it" and then goes back to windows default driver which doesnt work

Quote:
Originally Posted by MichelleG View Post
try this for the chicony camera assistant
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post #6 of 20
10/23/09 at 5:50am
I have the feeling that Gateway needs an extra (specific version) app at start in combination with the driver to get this cam to work.

cheers ...
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post #7 of 20
10/23/09 at 11:53am
For some reason when I downloaded the synaptics driver for the touchpad it came with a driver for the webcam with the software. I installed that and it worked fine when I tested it. I never actually use the thing so I don't know if it has any issues with other apps, but trying it with the Gateway software it worked fine.
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post #8 of 20
10/23/09 at 11:55am
Thread Starter 
Can you tell me which one you downloaded please ?



Quote:
Originally Posted by Thebullfrog View Post
For some reason when I downloaded the synaptics driver for the touchpad it came with a driver for the webcam with the software. I installed that and it worked fine when I tested it. I never actually use the thing so I don't know if it has any issues with other apps, but trying it with the Gateway software it worked fine.
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post #9 of 20
10/23/09 at 2:40pm
http://support.gateway.com/support/d...&uid=248744786

I downloaded it again and the camera driver didnt come with it this time. I really don't know how I got it the first time lol. I was all like "WTF " when it was there after I DL'd the touchpad driver. I still have a copy of the installer. The file is named D20255-001-001. I searched for that on Gateways half assed support page and all I got were matches to the description of the software, not a link to actually download it. Look inside of "c:/cabs" and see if you have that folder mysteriously sitting in there.
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post #10 of 20
10/23/09 at 2:48pm
Nevermind. I Binged the filename and found this link. I still don't know how the crap I got the thing but this is what I installed for the webcam:
http://support.gateway.com/support/d...&uid=248746051
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post #11 of 20
10/23/09 at 2:50pm
Thread Starter 
I tried this one already and i didnt work - I coulnt even startup camera assistant with it

Quote:
Originally Posted by Thebullfrog View Post
http://support.gateway.com/support/drivers/getFile.asp?id=21553&dscr=Synaptics%20Windows%20Vista%20(32-bit%20or%2064-bit)%20Touchpad%20DriverVersion:%209.1.17.0&uid=248744786

I downloaded it again and the camera driver didnt come with it this time. I really don't know how I got it the first time lol. I was all like "WTF " when it was there after I DL'd the touchpad driver. I still have a copy of the installer. The file is named D20255-001-001. I searched for that on Gateways half assed support page and all I got were matches to the description of the software, not a link to actually download it. Look inside of "c:/cabs" and see if you have that folder mysteriously sitting in there.
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post #12 of 20
10/23/09 at 3:19pm
Huh. Odd. Works smooth as silk on mine.
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post #13 of 20
10/23/09 at 3:38pm
Thread Starter 
whioch FX do u have ??

Quote:
Originally Posted by Thebullfrog View Post
Huh. Odd. Works smooth as silk on mine.
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post #14 of 20
10/23/09 at 3:47pm
P-6831FX. Just put Win 7 x64 on it.
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post #15 of 20
10/23/09 at 3:52pm
Thread Starter 
strange... I got P-171XL FX with Windows 7 x64 and this doesnt work. I your cam 1.3 too ?
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post #16 of 20
10/23/09 at 4:25pm
Yep, the Chiconey 1.3 MP USB 2.0 camera. And I'm using the Vista x86 driver with no prob. Only problem I have is that after a few seconds it drops the brightness down to nothing and goes basically black, but it always did that to me under Vista too.
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post #17 of 20
1/14/10 at 10:43pm
Thread Starter 
Quote:
Originally Posted by Thebullfrog View Post
Yep, the Chiconey 1.3 MP USB 2.0 camera. And I'm using the Vista x86 driver with no prob. Only problem I have is that after a few seconds it drops the brightness down to nothing and goes basically black, but it always did that to me under Vista too.

Im still having the same problem with webcam and today I noticed that my external cam (MS lifecam NX-6000) wont work with my gateway. I've read somewhere that it might be video card issue. Can u tell me what kind of driver you are using or provide a link to it please
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post #18 of 20
1/15/10 at 4:30am
Gateway just released the webcam driver update for the Chicany. Check it out here.

Not sure why you believe that the external cam issue is caused by a graphic card. Can you expand the problem you are having with it?

cheers ...
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post #19 of 20
1/15/10 at 1:26pm
Thread Starter 
Ok for anybody else that is having problem with that I found the solution. I gave up at some point and I decided to use my external webcam i had from my laptop but ends up that even the other cam wouldnt work. At that point i knew there something else going on. I started to search the net and I found a guy that had a similar problem with external cam - I fallowed his steps and now both of the cams work just fine.

Here's what i did (for windows 7 64bit)
put your win7 cd into computer drive then select install. After that go into upgrade (this will not erase any of your data) after 20-30min of upgrade your computer will restart and all drives (even wemcab usb default driver) will work just fine.
I guess this set overwrites any system files with original win7

so that is how i got all mu drivers to work.

thanks for all your help guys
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post #20 of 20
1/15/10 at 2:01pm
Nice cool trick (solution) that you found

cheers ...
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