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dell 1501 hd password i called dell and no luck help

post #1 of 10
10/22/09 at 6:46pm
Thread Starter 
Hi i have a dell inspiron 1501 and there is a hd password on it i even switch the hd to another dell laptop and still ask me for the password ....now i called dell and they said to pay 49 dollars BECAUSE WARRANTY IS EXPIRED to resolve the issue ...help please...
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post #2 of 10
10/22/09 at 7:23pm
You talking about a BIOS password or a Hard Drive Password

Dell can help with a BIOS password, but they can not unlock a Hard Drive Password

unless the data on the hard drive is really important I would just buy a new hard drive

Data recovery service would be the only option which is very expensive
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post #3 of 10
10/22/09 at 7:28pm
Thread Starter 
yeap hd password first i thought it was just a bios password but when i installed the drive in another laptop and gave me the same password message then i knew it was a hd password... i cant believe that hd company's are making a stupid chip to save password in the actual drive ....thanks
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post #4 of 10
10/23/09 at 10:12am
Thread Starter 
no luck
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post #5 of 10
10/23/09 at 9:01pm
Quote:
Originally Posted by ryant View Post
i cant believe that hd company's are making a stupid chip to save password in the actual drive
It is all but stupid. Those HDD passwords are that strong for 1 reason: safety.

I have set the HDD password on my laptop, that way if it gets lost or stolen they won't be able to see my data. It's not like a have top secret things there, but it still gives me some peace of mind.

Cheers!
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post #6 of 10
10/26/09 at 9:08pm
Yeah, the ATA Password is part of the ATA spec. It writes the password to the firmware track on the hard drive. I think most data recovery places charge $500+ for data retrieval for forgotten HDD passwords. New drives are cheap, you're better off just buying another.
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post #7 of 10
10/11/10 at 3:43pm
Looks like there is no option but to not buy Dell. If they stand behind their product and charge you for their password....they simply do not deserve the business of honest folks.
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post #8 of 10
10/11/10 at 3:50pm
I failed to see why Dell (or any manufacturers) should be at fault if the password on the drive is being locked out? It is the same thing with the pin used for ATM, if one loses it or locks it - the only cleanest way is to cancel the card and re-apply anew.

BIOS recovery is one thing, but in business sense hard drive locks are users responsibility.

cheers ...
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post #9 of 10
10/11/10 at 4:02pm
My friend did not password her HD...It just started to do that after she put windows on her hard drive. Since the password was generated by Dell...of course they should unlock it!! To charge someone for this is not good business. Obviously it seems systematic. I have read a lot in the past few days and I can see that something is amiss in many computers with the HD password.

Frankly, I will not pay for another bankcard either!!
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post #10 of 10
1/18/11 at 8:50pm
cant you just update the firmware?
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