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Odd Windows 7 hardware incompatibility problem

post #1 of 7
10/30/09 at 9:24pm
Thread Starter 
I have a Seagate Free Agent Go external hard drive that has worked flawlessly with every operating system and every computer I have plugged it into... until now. For some strange and unsettling reason, it is not detected in the final version of Windows 7 on my computer (Asus Z71V notebook), even though it ran just fine in the beta and RC versions. Considering I backed up a lot of data and several programs on there, I am very concerned if I cannot retrieve it from Windows 7. If anyone has a suggestion of what I can do, I would really appreciate it! Thanks in advance.
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post #2 of 7
10/30/09 at 11:19pm
Thread Starter 
Okay, I figured out the problem. When I plug in the drive (connected via USB), there is a quick power surge on the USB port. While this wasn't an issue in the beta or release candidate versions of Windows 7 or in Windows XP or Vista, it apparently made the final version of Windows 7 shut down the affected USB port in a panic. In order to get my drive to work, I had to disable and then re-enable the affected USB port while the drive was still plugged in, thus preventing the initial power surge. It was a major annoyance and concern for several minutes while I was trying to figure out how to restore my backup files and programs from an inaccessible drive, but it's solved now.
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post #3 of 7
10/31/09 at 5:10am
Interesting to realize that Windows is still having issues now and then with USB ports and devices handling within its OS, dating back to XP.

cheers ...
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post #4 of 7
10/31/09 at 10:51am
Thread Starter 
It seems that I have to go through the disabling/enabling process every time I plug in my external drive. There's got to be a way to turn off the reaction that shuts down the port when a surge is detected...
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post #5 of 7
10/31/09 at 11:28am
Have you tried different USB ports Djembe, just for kick?

cheers ...
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post #6 of 7
10/31/09 at 11:35am
Thread Starter 
not yet, but I'll give it a shot when I have access to my external again later today
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post #7 of 7
11/2/09 at 1:43am
Thread Starter 
Well, I just asked about it on Microsoft Answers. ->link<- We'll see what they have to say.
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