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so dell is issuing me a refund what should i expect? - Page 3

post #41 of 64
11/24/09 at 2:28pm
Thread Starter 
Quote:
Originally Posted by dave-p View Post
Wow that is in no way even close to an equal or better replacement for a M1730

you going to start screaming at Dell ?

Definitely time to file a BBB complaint
so looking through my purchase history on dell guess wot ordered a m17x for me and than cancelled it

it was a 2.8Ghz, 4gb 1066, alienfx blue with 260M GTX SLI

QuantityItem NumberDescriptionUnit Price1224-5965Silver Metallic$0.001310-0173Airborne Documentation, System Exchanges,Factory Install$0.001313-7711Slot-Loading Dual Layer DVD Burner (DVD+-RW, CD-RW)$0.001317-0818Intel Core2 Duo T9600 2.8GHz (6MB Cache, 1066MHz FSB)$17601317-08564GB Dual Channel DDR3 at 1066MHz 2 x 2048MB$0.001320-10001GB Dual NVIDIA GeForce GTX 260M - SLI Enabled (NB10E-GT1)$3001320-814017.0in, WUXGA,LCD,ANW,M17X$1501330-0171S and P Drop-in-Box Marcom forDHS Notebooks$0.001330-3924Name Plate Engraving$0.001330-5414Windows 7 Home Premium UpgradeCoupon, W0, ENG,SPN,FRE,GER JPN$0.001341-0005160GB 7,200RPM (xMB Cache) w/ Free Fall Protection$0.001410-0173ADOBE ACROBAT READER - Eng$0.001410-0175McAfee VirusScan Plus 30- Day Free Trial$0.001410-0178Microsoft Office 2007 Basic-English$1791420-3251Windows Vista Home Premium (64-bit Edition) with Service Pack 1$0.001421-0360Avatar1$0.001421-0364Power Plan, BAL$0.001421-0389Window Style, DFT$0.001421-0399Time Zone, CENTRAL$0.001421-0405Automatic Updates ON$0.001421-0410Wallpapers, C01W$0.001421-0415Mouse Pointers,STANDARD$0.001421-0726ALIENFX BLUE$0.001421-1724Soft Contracts,Dell In Home,Alienware$0.001430-0628Bluetooth 2.1 with EDR$0.001430-3558Internal 300Mbps Dual-Band a/g/n 2x2 MIMO$0.001224-5965Silver Metallic$0.001310-0173Airborne Documentation, System Exchanges,Factory Install$0.001313-7711Slot-Loading Dual Layer DVD Burner (DVD+-RW, CD-RW)$0.001317-0818Intel Core2 Duo T9600 2.8GHz (6MB Cache, 1066MHz FSB)$17601317-08564GB Dual Channel DDR3 at 1066MHz 2 x 2048MB$0.001320-10001GB Dual NVIDIA GeForce GTX 260M - SLI Enabled (NB10E-GT1)$3001320-814017.0in, WUXGA,LCD,ANW,M17X$1501330-0171S and P Drop-in-Box Marcom forDHS Notebooks$0.001330-3924Name Plate Engraving$0.001330-5414Windows 7 Home Premium UpgradeCoupon, W0, ENG,SPN,FRE,GER JPN$0.001341-0005160GB 7,200RPM (xMB Cache) w/ Free Fall Protection$0.001410-0173ADOBE ACROBAT READER - Eng$0.001410-0175McAfee VirusScan Plus 30- Day Free Trial$0.001410-0178Microsoft Office 2007 Basic-English$1791420-3251Windows Vista Home Premium (64-bit Edition) with Service Pack 1$0.001421-0360Avatar1$0.001421-0364Power Plan, BAL$0.001421-0389Window Style, DFT$0.001421-0399Time Zone, CENTRAL$0.001421-0405Automatic Updates ON$0.001421-0410Wallpapers, C01W$0.001421-0415Mouse Pointers,STANDARD$0.001421-0726ALIENFX BLUE$0.001421-1724Soft Contracts,Dell In Home,Alienware$0.001430-0628Bluetooth 2.1 with EDR$0.001430-3558Internal 300Mbps Dual-Band a/g/n 2x2 MIMO$0.00
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post #42 of 64
11/24/09 at 2:31pm
Quote:
Originally Posted by mrkool View Post
so looking through my purchase history on dell guess wot ordered a m17x for me and than cancelled it

it was a 2.8Ghz, 4gb 1066, alienfx blue with 260M GTX SLI

....
Hot dog, Dell sure knows to tease, does it not?
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post #43 of 64
11/24/09 at 5:53pm
Quote:
Originally Posted by mrkool View Post
"sir we will be able to tell you the specs and the service tag after you receive it"
Hilarious! After I receive it, I'll be able to tell what the specs are.

At least we're discovering one potential pitfall for people on their second replacement; the replacement is equal or better than the original machine. Should save them a bob or two.
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post #44 of 64
11/24/09 at 7:39pm
Thread Starter 
Quote:
Originally Posted by monkeypants View Post
Hilarious! After I receive it, I'll be able to tell what the specs are.

At least we're discovering one potential pitfall for people on their second replacement; the replacement is equal or better than the original machine. Should save them a bob or two.

not really with the amount of time they spent with me on teh phone and shipping stuff back and forth i do not think they saved anything. I am not giving up though my original 1705 had a uWXGA 1900x1200 screen but this 1737 hass a 1440x900 and so i called again and they are issuing another replacement as this time when i called they had lost all my information after 2 hours with the guy on the phone he saaid i do not have any warranty and i had to dig up my 2 year old email and dell account info on the dell website to show them that bought extended warranty and than he agreed to do the replacement but this guy was going off the specs of the m1730 and not the 1705 so when i told him that i had 2.4 in the 1730 with a backlit keyboard and the uwxga screen he said he will put all this info in the dipatch ticket and send it up again for approval. two can play this game
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post #45 of 64
11/24/09 at 7:47pm
Good luck with it all and well done for spotting the screen spec. I think that everyone here is looking for the best resolution for everyone.
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post #46 of 64
11/24/09 at 11:08pm
how the war has change in a span of 3 months. i thought ours wass bad then i read all this.

this really sucks.

goodluck.
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post #47 of 64
11/26/09 at 9:54pm
I received my notebook today, it it a very nice notebook. I don't like the touchpad it is difficult to use. This is the first Dell that I have received in a long time that I didn't have to send back because of some damage.
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post #48 of 64
11/27/09 at 12:15am
which model did you get /

Specs ?
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post #49 of 64
11/27/09 at 12:23am
Quote:
Originally Posted by dave-p View Post
which model did you get /

Specs ?
8X DVD+/-RW DL,QS,CNB

INTEL CORE2 DUO T9600 2.8GHZ

4GB DUAL CHANNEL DDR3 AT 1333MHZ

1GB DUAL NVIDIA GEFORCE GTX 260M - SLI

17.0IN, WUXGA,LCD,ANW,M17X

250GB 7,200RPM (XMB CACHE) FF ,QS

WIN 7 HOME PREM, 64, ENG,AW NB
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post #50 of 64
11/27/09 at 1:12am
nice

Congrats
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post #51 of 64
12/5/09 at 1:44pm
My refund has just come through. Full amount.

I've an M17x already specced up with someone in Dell. I need a few days to transfer the cash from my bank account to the card that I want to use, then I'm turning that quote into an order.
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post #52 of 64
12/5/09 at 1:50pm
That is great new. +1 for DELL

cheers ...
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post #53 of 64
12/8/09 at 8:23am
I've just ordered this and it's cost me less than the refund for the M1730.

Alienware M17x : Base Nebula Red
Processor : Intel Core 2 Duo T9800(2.93GHz,1066MHz,6MB L2 Cache)
Display : 17in Wide UXGA (1920X1200) - Beyond HD (1200p)
Memory : 4096MB (2x2048) 1067MHz DDR3 Dual Channel
Hard Drive : 1TB (2x500GB) Free Fall Sensor Raid 0 "Stripe"(7200RPM) Dual HDD
Optical Drive : Slot Load Blu-Ray ROM Combo (Blu-ray read only, DVD, CD read and write) Drive
Graphics : SLI Dual 1GB GDDR3 NVIDIA® GeForce® GTX 260M
Wireless : European Dell Wireless 1510 (802.11 n) Half Mini Card
Wireless : Europe Dell Bluetooth 370 Card
Operating System : English Genuine Windows 7 Ultimate (64 BIT)

I thought that this gave me reasonable value for my cash right now. Any upgrades to this spec came at a premium that I didn't feel like paying.
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post #54 of 64
12/8/09 at 11:36am
Quote:
Originally Posted by monkeypants View Post
I've just ordered this and it's cost me less than the refund for the M1730.

Alienware M17x : Base Nebula Red
Processor : Intel Core 2 Duo T9800(2.93GHz,1066MHz,6MB L2 Cache)
Display : 17in Wide UXGA (1920X1200) - Beyond HD (1200p)
Memory : 4096MB (2x2048) 1067MHz DDR3 Dual Channel
Hard Drive : 1TB (2x500GB) Free Fall Sensor Raid 0 "Stripe"(7200RPM) Dual HDD
Optical Drive : Slot Load Blu-Ray ROM Combo (Blu-ray read only, DVD, CD read and write) Drive
Graphics : SLI Dual 1GB GDDR3 NVIDIA® GeForce® GTX 260M
Wireless : European Dell Wireless 1510 (802.11 n) Half Mini Card
Wireless : Europe Dell Bluetooth 370 Card
Operating System : English Genuine Windows 7 Ultimate (64 BIT)

I thought that this gave me reasonable value for my cash right now. Any upgrades to this spec came at a premium that I didn't feel like paying.
Good for you that you were able to still have some cash left over from the refund, it worked out good for you. How long before you get your new system?
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post #55 of 64
12/8/09 at 11:39am
Quote:
Originally Posted by jabbok View Post
Good for you that you were able to still have some cash left over from the refund, it worked out good for you. How long before you get your new system?
Apparently the hard disks aren't available, so the provisional delivery date is the 13th of January. However, it's Christmas and I don't expect these disks to be unavailable until then.
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post #56 of 64
12/8/09 at 11:42am
Quote:
Originally Posted by monkeypants View Post
Apparently the hard disks aren't available, so the provisional delivery date is the 13th of January. However, it's Christmas and I don't expect these disks to be unavailable until then.
I guess the good thing is that you got your refund and can get the kind of notebook you want.
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post #57 of 64
12/8/09 at 11:55am
Quote:
Originally Posted by jabbok View Post
I guess the good thing is that you got your refund and can get the kind of notebook you want.
That's it exactly. Since the money turned up on Saturday afternoon, I've been in control.
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post #58 of 64
12/8/09 at 12:11pm
Quote:
Originally Posted by monkeypants View Post
That's it exactly. Since the money turned up on Saturday afternoon, I've been in control.
I got a decent replacement but I would have taken a refund because I would have been able to get a good replacement and still have money left over but at least I got my replacment it only took about 8 weeks all together so sooner than most people.
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post #59 of 64
12/8/09 at 5:51pm
I have a question... I understand that most like me got their 1710/1730 for gaming, does the 1640 not do gaming very well?

The reason I ask is I was looking and if they offer me a 1640 with a 1080p screen and the ATI 4670 to replace my 1710...I'll take it! It seems like a nice laptop and I personally would like something a bit smaller than the 1710
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post #60 of 64
12/8/09 at 8:26pm
Thread Starter 
well the way i see it is a 1640 is a decent laptop but if you can get a m17x that you can sell and buy a smaller 1640 and save money and i am talking atleast a grand than why not
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