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Lost AlienRespawn v2.0 Partition and Alienware won't give me a disc. Help.

post #1 of 63
11/4/09 at 9:25pm
Thread Starter 
I lost my AlienRespawn partition then I called alienware there a**holes, very rude. Told me they won't send me the AlienRespawn 2.0 Discs so what to I do now? Help please!!!
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post #2 of 63
11/4/09 at 9:40pm
They supply you with the OEM OS and resource DVD. It the same thing just the installation is a more manual process.
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post #3 of 63
11/4/09 at 9:55pm
Thread Starter 
Quote:
Originally Posted by NWGuru View Post
They supply you with the OEM OS and resource DVD. It the same thing just the installation is a more manual process.
I just miss having that option there. I was messing around on the web with no antivirus an I don't know what happened but i had to do that but I don't have the F10 option anymore. An I think they Alienware should give me the disc or a link to download so I can have that option. You know what i mean bro?
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post #4 of 63
11/4/09 at 10:01pm
There used to be an option to buy them but I don't think they're doing that anymore.
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post #5 of 63
11/4/09 at 10:04pm
Thread Starter 
I don't think so. they sure the hell won't give you a set
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post #6 of 63
11/4/09 at 10:24pm
Torrents
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post #7 of 63
11/4/09 at 10:32pm
Thread Starter 
Quote:
Originally Posted by dave-p View Post
Torrents
Ive tried. Please give me a link. Thanks bro
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post #8 of 63
11/4/09 at 11:20pm
Thread Starter 
Quote:
Originally Posted by dave-p View Post
Torrents
Ive been searching almost a week now. if it's out there i can't find it. lol. i wasted a week and im still looking for it. i guess ill call alienware again tonight an give them hell

thanks bro...
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post #9 of 63
11/5/09 at 4:32am
Thread Starter 
Man ill tell you i just got through talking to 2 different people from AlienHell and there a**holes. i asked for the respawn kit that i was supossed to get and all i got was "we don't have those, after we put it on the hard drive we erase them(which is bullsh*t). they don't do that they keep using them. stupid freaks. everyone told me that alienware has the worst tech and customer support an there right. I even tried to buy them (which i shouldn't of had to in the first place) and they said "we don't have those" then gave me the same crap.

i thought dell was bad but damn i told both guys "what the F*** it's just 2 discs, what the hell is it going to hurt for you to send me 2 discs". sorry we don't have those. aliwenware may make some awesome machines but there support sux bad.

anyone out there thinking about buying one DON'T. you will regret it....
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post #10 of 63
11/5/09 at 5:11am
Quote:
Originally Posted by moonstone65 View Post
Man ill tell you i just got through talking to 2 different people from AlienHell and there a**holes. i asked for the respawn kit that i was supossed to get and all i got was "we don't have those, after we put it on the hard drive we erase them(which is bullsh*t). they don't do that they keep using them. stupid freaks. everyone told me that alienware has the worst tech and customer support an there right. I even tried to buy them (which i shouldn't of had to in the first place) and they said "we don't have those" then gave me the same crap.

i thought dell was bad but damn i told both guys "what the F*** it's just 2 discs, what the hell is it going to hurt for you to send me 2 discs". sorry we don't have those. aliwenware may make some awesome machines but there support sux bad.

anyone out there thinking about buying one DON'T. you will regret it....
Yeah, Alienware is terrible when it comes to getting free stuff. Their support, however, when you need it, is great!

I've had an Alienware before, like 5 years ago, and any time I had a tech issue, they were fast and knowledgable, which is more than I can say for Dell's "Reformat fixes everything" approach.
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post #11 of 63
11/5/09 at 5:18am
Thread Starter 
i had a problem with 2 external hard drive i bought recently both drive had no power switch and stated turns on when computer comes on and off when you turn off your computer. i asked about that. he said "did you buy the hard drives from us" i said NO. he said "since you didn't buy them from us i can't help you" bulls*it. they sux.
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post #12 of 63
11/5/09 at 4:46pm
its true though, if you didn't buy it from them, the aren't obligated to help you. Thats just business. Why dont you just use a backup software and create your own back up CD...
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post #13 of 63
11/5/09 at 5:08pm
Quote:
Originally Posted by moonstone65 View Post
all i got was "we don't have those, after we put it on the hard drive we erase them(which is bullsh*t). they don't do that they keep using them..
So this statement is sorta true..
(quick and dirty explination follows) The Respawn DVD's are manually made(someone put disc in the system) . So the system goes through the full process of being imaged in the factory. If you order a respawn dvd, the system is flagged and a person in the factory physically walks over and puts the blank dvd media in your system and clicks on the go button. The imaging process then writes an image of you system to the disc(s). Once it is done the system is sealed and the respawn disc(s) are put in the box with you system.

So no Alienware does not keep a copy of you image. This is also the reason you get charged for the respawn disks and the reason you can't order them after the fact.

I would recommend find an imageing program like ghost, and make your dvd back up set.

Zyb
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post #14 of 63
11/5/09 at 6:02pm
Thread Starter 
Quote:
Originally Posted by zyb View Post
So this statement is sorta true..
(quick and dirty explination follows) The Respawn DVD's are manually made(someone put disc in the system) . So the system goes through the full process of being imaged in the factory. If you order a respawn dvd, the system is flagged and a person in the factory physically walks over and puts the blank dvd media in your system and clicks on the go button. The imaging process then writes an image of you system to the disc(s). Once it is done the system is sealed and the respawn disc(s) are put in the box with you system.

So no Alienware does not keep a copy of you image. This is also the reason you get charged for the respawn disks and the reason you can't order them after the fact.

I would recommend find an imageing program like ghost, and make your dvd back up set.

Zyb
Ive heard of ghost but i really don't know anything about how to make things like that. i don't read so well. any help would be great.
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post #15 of 63
11/5/09 at 6:09pm
For a simple disk imaging of your current drive, just use HD-Clone (free version) with an external drive. Store it away, and you are set ;-)

Forget the DVD back-up disks, that's what I do when there is no way to create recovery disks within the comp

cheers ...
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post #16 of 63
11/5/09 at 6:44pm
Thread Starter 
Thanks. i just got windows 7 today so after i get it all the way i want it ill do that for sure.
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post #17 of 63
11/5/09 at 7:25pm
Thread Starter 
anyone know what part number K269R is?
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post #18 of 63
11/25/09 at 11:15pm

Alienware Respawn

Just a thought, if you haven't completely re-imaged your laptop, you might just need to apply the respawn patch for the MBR (Master Boot Record). Which you should be able to find under the Drivers & Utilities section of the Alienware site. You will just have to enter the OS you are using select software and then Alienware. This will write the boot F10 option to the Master Boot Record and you should then be able to access your hidden partition.

Once this is done, you can use an imaging application to create an iso CD/DVD of the boot patch application and hidden partion that should be bootable.

New Question: Does anyone know how to rebuild or update the hidden partition?
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post #19 of 63
11/27/09 at 8:56pm
Thread Starter 
Quote:
Originally Posted by mbroutt View Post
Just a thought, if you haven't completely re-imaged your laptop, you might just need to apply the respawn patch for the MBR (Master Boot Record). Which you should be able to find under the Drivers & Utilities section of the Alienware site. You will just have to enter the OS you are using select software and then Alienware. This will write the boot F10 option to the Master Boot Record and you should then be able to access your hidden partition.

Once this is done, you can use an imaging application to create an iso CD/DVD of the boot patch application and hidden partion that should be bootable.

New Question: Does anyone know how to rebuild or update the hidden partition?
Well i formated it, zeroed it out added windows a few times and now its my storage drive which means i formated it a few more times but i didn't know about the patch until a few weeks ago or i would of left it alone.

i mean it's not that i really need it but it makes the laptop more like it should be you know. ill get it back on one day or some how make one with windows 7 an all that i want on it. which i tryed ghost (hate it). lol.

any ideas on how to make a custom hidden recovery partition let me know. i can have alienware do it for me from my home but right now my touch pad isn't working but being fixed monday.

i do miss the respawn F10 a lot and ill tell anyone out there that has lost it too. you can't find it anywhere. ive searched every night for a few hours.

but anyone finds it email me at alienwarem17x65@suddenlink.net thanks all. i hope everyone had a great thanksgiving

the only people that i know of that can make a hidden partition and rebuild is alienware.
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post #20 of 63
11/27/09 at 11:08pm
Another option is to slipstream a Windows Install and add the drivers etc ahead of time, then when you restore it has all the drivers etc already there
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