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Please help HP 8710P

post #1 of 5
Thread Starter 
I have an 8710p:

Seagate 320g
C2D T7500 2.2ghz
4 Gigs of ram
Quadro NVS 320m


Windows Vista Biz 64bit

Latest build, BIOS and Drivers


Problem 1 When I listen to music at full volume the laptop BSOD's (only full volume)

This is the error from the the bsod:

The driver detected a controller error on \Device\Ide\IdePort4. (With an event ID of 11)


Problem 2 When I check the report, it says:

(Under system)

This is every time i start the computer:

The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.

The speed of processor 1 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.



Any ideas?


Thanks!!

Chris
post #2 of 5
What media player are you using? Contemplating an alternative and other codecs just to test out?

cheers ...
post #3 of 5
Thread Starter 
I am using The latest build of Windows Media Player, What’s another good one? I will try a movies and a few otehr few things on full blast and get you know.

Would this error be media player related though?

"The driver detected a controller error on \Device\Ide\IdePort4. (With an event ID of 11)"


Also any idea on the CPU throttling down uppon startup?

"The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.

The speed of processor 1 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report. "


I tried checking under advanced power plans, and changed the parameter to 100% for both cores and I’m still getting the same readout from system report on startup.

Interesting because I do have the latest BIOS X O

Thanks
post #4 of 5
How is the hard drive being set up? Review the disk controller settings in devices manager. In BIOS, review and see which mode are you using (AHCI or whatever).

List them out and see.

cheers ...
post #5 of 5
Thread Starter 
The BIOS for this laptop is very limited information-wise.

Under device manager:

Location 0 (Channel 0, Target 0, Lun 0)

Its SATA, and only one slot for a hard drive on the laptop.
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