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Backup works but Restore doesn't after upgrading to Windows 7

post #1 of 5
11/15/09 at 1:56pm
Thread Starter 
I haven't been able to locate a Windows 7 x64 version of Acer eRecovery. Any ideas ?

I can get to the basic operating system required for restoring user backup files by inserting the Restore CD in the CDROM. But if I select Restore from the eRecovery menu, after selecting the desired restore file the PC reboots into normal startup mode instead of rebooting into basic operating system for the Restore function.
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post #2 of 5
11/16/09 at 8:39am
If you deleted the recovery partition when you installed Win7, the restore to factory setup will not work. Your model (which you didnt indicate) came with either XP or Vista and will not have a Win7 restore function
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post #3 of 5
11/16/09 at 1:46pm
Thread Starter 
No i didn't delete the hidden partition in my 8920, so restoring to factory setup as Vista x64 should still work.

What I'm puzzled about is why it won't boot into restore mode anymore. Fortunately I have an old set of DVD backups which get the PC into Restore mode. It clearly loads the Restore mode from Disk 1 of my backup set. Why can't the PC find this Restore mode on the HDD ?
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post #4 of 5
11/16/09 at 4:33pm
once you install another OS, it makes changes to the boot record. which then means you cannot access the hidden partition to boot and recovery from.
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post #5 of 5
11/20/09 at 1:04am
Thread Starter 
Well we can only hope that Acer comes out with a Win 7 version of eRecovery. It is dearly missed
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