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M17x and DPC Latency - Page 4

post #61 of 80
2/4/10 at 4:04pm
I have the ati 4870's to begin with but my stuttering problem is still significant
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post #62 of 80
2/4/10 at 4:50pm
You really want the R2 - it is a better unit hands down
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post #63 of 80
2/4/10 at 9:48pm
I have initiated the return. Saying it will take a while to get my money returned though. When i get my money back i guess i will order a revision 2 system barring some major design flaws arise in it as well
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post #64 of 80
2/5/10 at 1:26am
maybe by then the 5870 GPU will be out
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post #65 of 80
2/5/10 at 4:49am
Quote:
Originally Posted by dave-p View Post
maybe by then the 5870 GPU will be out
Along with a price adjustment They are really behind a few models in this aspect; well at least one that I know of.
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post #66 of 80
2/5/10 at 6:40pm
Ok the Dell tech replaced my video cards, he loaded the Dell drivers and made sure the system saw both cards and that the system booted.

Now my fans stay on all the time, the cpu is running at approx. 74%, I ran the video stability test and it fails after about 1 min stating that it detected freezing, also I am getting spikes on the dpc latency not as bad as the nVidia but they are still there.

Should I use the Ati drivers?
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post #67 of 80
2/5/10 at 7:01pm
OK your video test fails? Your fans run all the time? CPU 74%? And you are worried about DPC latency? Not sure your main problem but do not think DPC?
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post #68 of 80
2/5/10 at 7:15pm
Quote:
Originally Posted by powerpack View Post
OK your video test fails? Your fans run all the time? CPU 74%? And you are worried about DPC latency? Not sure your main problem but do not think DPC?
The dpc latency does spike not as bad as the nVidia cards and am getting the stuttering in movies and youtube so it doesn't seem to have fixed any issues that I was having.

I was hoping that the Ati cards would fix the dpc latency and the stuttering. I will run more tests this weekend and try the Ati drivers to see if that makes a difference.
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post #69 of 80
2/5/10 at 7:59pm
Quote:
Originally Posted by jabbok View Post
Ok the Dell tech replaced my video cards, he loaded the Dell drivers and made sure the system saw both cards and that the system booted.

Now my fans stay on all the time, the cpu is running at approx. 74%, I ran the video stability test and it fails after about 1 min stating that it detected freezing, also I am getting spikes on the dpc latency not as bad as the nVidia but they are still there.

Should I use the Ati drivers?

Time to call Dell and tel them things are worse, and you want a new laptop R2
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post #70 of 80
2/6/10 at 12:07am
Quote:
Originally Posted by dave-p View Post
Time to call Dell and tel them things are wrose, and you want a new laptop R2
I guess I will have to call again, I have been calling them since Dec. I should have requested a replacment before my 30 days were up.
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post #71 of 80
2/6/10 at 10:47pm
Dell is usesless on this issue and I have washed my hands of them
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post #72 of 80
2/12/10 at 8:51pm
Huh, I must be charmed: I've bought an Alienware (when AW was separate from Dell btw) and several Dells over the years and I have only had 1 problem and that was a PSU burnout on a Dell desktop, which was taken care of...
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post #73 of 80
2/14/10 at 6:42pm
Just call and explain nicely that things got worse after the tech's visit. They don't want to keep paying to send a tech there needlessly any more than you, so at some point they should give you some alternatives. Just be sure your "alternatives" come with the same warranty your original machine had so you aren't a step behind where you started. The r2's have some issues, but they are overall sizeably improved over the R1's. It takes patience but you'll get through this I'm sure.
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post #74 of 80
2/22/10 at 12:36pm
This fix is finally out.
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post #75 of 80
2/22/10 at 2:49pm
Quote:
Originally Posted by Steve View Post

Except many R1 users are still having issues and Dell is going back to the drawing board ...Again.

http://en.community.dell.com/blogs/d...customers.aspx
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post #76 of 80
2/22/10 at 3:52pm
Playing ping-pong anyone? So this fix is a no-go?

cheers ...
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post #77 of 80
2/23/10 at 8:32am
Think it's time Dell declares the R1 a bust and issue R2 replacements
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post #78 of 80
2/23/10 at 11:35am
Quote:
Originally Posted by dave-p View Post
Think it's time Dell declares the R1 a bust and issue R2 replacements
Well they've been doing that... sorta.
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post #79 of 80
3/13/10 at 7:49pm
Quote:
Originally Posted by dave-p View Post
Time to call Dell and tel them things are worse, and you want a new laptop R2
Well after months of having a notebook that barely worked, the mainboard, the video cards have been replaced, the o/s reinstalled numerous times, Alienware tech support loading all the dirvers, trying all the different fixes etc. they have determined that they can't fix my notebook and are going to exchange it. I am still waiting for the order number but I do have a dispatch number. It is really too bad that it had to go on for months before they would exchange it, here's hopeing the new notebook works better or at least works.
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post #80 of 80
3/13/10 at 7:51pm
Quote:
Originally Posted by jabbok View Post
Well after months of having a notebook that barely worked, the mainboard, the video cards have been replaced, the o/s reinstalled numerous times, Alienware tech support loading all the dirvers, trying all the different fixes etc. they have determined that they can't fix my notebook and are going to exchange it. I am still waiting for the order number but I do have a dispatch number. It is really too bad that it had to go on for months before they would exchange it, here's hopeing the new notebook works better or at least works.
I wish you all the best with that.
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