Hi all,
Not really editing, but this A/V Edit forum seemed the closest fit here.
I recently purchased a Sager NP8662.
Specs:
Sager NP8662 based off the Clevo M860TU
T9600 2.80 GHz 6MB 1066
nV GeForce Go GTX 260M w/1GB
4096MB DDR3 1066 (2 DIMMS)
2.5" SATA 500GB(7200rpm) HDD
For a couple of months now I have been trying to use a program called Traktor Scratch Pro that also includes an external USB connected audio card they call an Audio 8 DJ.
I have had problems from day 1 of attempting to use this application/hardware. The sound produced is like a distorted "crackles" type of sound. Sometimes it kind of goes with the beat (more crackles during heavy bass) and sometimes not. Sometimes it goes away for maybe 5 or 6 songs, turn off the laptop, come back the next day, boot up and there it is again. It is very random (at least random to my perception). Sometimes I can start disabling devices in Device Manager (and Services) and the problem goes away and I am thinking, YES, finally. Then a couple minutes later the problem returns. I have disabled every device and service possible and still this problem persists. I have tried grounding everything and I have tried a DI box. Nothing has worked. I have udated all drivers, flashed the latest BIOS, still no good.
According to a program called DPC Latency Checker my system should be able to handle real time audio. I have also tried every latency setting available in the Audio DJ 8 driver settings. It makes no difference.
I have tried Vista 64, Vista 32, and now I am on XP Pro (all legal copies of mine) and still the sound is distorted.
I have "googled" and ready many posta on this subject and tried everything mentioned by other users.
If I take the Audio 8 sound card and plug it into my desktop the sound is fine. If I take the Audio 8 and plug it into my wifes laptop the sound is fine. It seems only my laptop (NP8662) causes this problem to occur. I don't know if there is a known compatibility issue with my laptop or not.
I have of course been around and around with the vendor of the app/hardware I am trying to use (Native Instruments) and so far nothing. They just keep telling me there is a device I need to disable or a service I need to stop. Well I can tell you that after over a month of trying there is no device or service I have not disabled at least 10 times already and still the problem exists.
I am willing to try anything at this point. Any suggestions, something I have missed maybe, a system driver I need to install, anything. This is a new laptop, very expensive for my budget,
and as of now it is useless to me and collecting dust.
If anyone has any ideas, no matter how obscure, I am willing to try. I am going to get a USB powered Hub this weekend to see if that makes any difference at all, though I am not expecting it to. If I look in Device Manager the Audio 8 soundcard is using less than the supplied amount of power to the USB port anyway.
Thanks for reading this extended post. I try not to bother people with these mundane issues, but I am beyond desperate. A lot of money spent and nothing to show for it.
Thanks,
bluesticky
Not really editing, but this A/V Edit forum seemed the closest fit here.
I recently purchased a Sager NP8662.
Specs:
Sager NP8662 based off the Clevo M860TU
T9600 2.80 GHz 6MB 1066
nV GeForce Go GTX 260M w/1GB
4096MB DDR3 1066 (2 DIMMS)
2.5" SATA 500GB(7200rpm) HDD
For a couple of months now I have been trying to use a program called Traktor Scratch Pro that also includes an external USB connected audio card they call an Audio 8 DJ.
I have had problems from day 1 of attempting to use this application/hardware. The sound produced is like a distorted "crackles" type of sound. Sometimes it kind of goes with the beat (more crackles during heavy bass) and sometimes not. Sometimes it goes away for maybe 5 or 6 songs, turn off the laptop, come back the next day, boot up and there it is again. It is very random (at least random to my perception). Sometimes I can start disabling devices in Device Manager (and Services) and the problem goes away and I am thinking, YES, finally. Then a couple minutes later the problem returns. I have disabled every device and service possible and still this problem persists. I have tried grounding everything and I have tried a DI box. Nothing has worked. I have udated all drivers, flashed the latest BIOS, still no good.
According to a program called DPC Latency Checker my system should be able to handle real time audio. I have also tried every latency setting available in the Audio DJ 8 driver settings. It makes no difference.
I have tried Vista 64, Vista 32, and now I am on XP Pro (all legal copies of mine) and still the sound is distorted.
I have "googled" and ready many posta on this subject and tried everything mentioned by other users.
If I take the Audio 8 sound card and plug it into my desktop the sound is fine. If I take the Audio 8 and plug it into my wifes laptop the sound is fine. It seems only my laptop (NP8662) causes this problem to occur. I don't know if there is a known compatibility issue with my laptop or not.
I have of course been around and around with the vendor of the app/hardware I am trying to use (Native Instruments) and so far nothing. They just keep telling me there is a device I need to disable or a service I need to stop. Well I can tell you that after over a month of trying there is no device or service I have not disabled at least 10 times already and still the problem exists.
I am willing to try anything at this point. Any suggestions, something I have missed maybe, a system driver I need to install, anything. This is a new laptop, very expensive for my budget,
and as of now it is useless to me and collecting dust.If anyone has any ideas, no matter how obscure, I am willing to try. I am going to get a USB powered Hub this weekend to see if that makes any difference at all, though I am not expecting it to. If I look in Device Manager the Audio 8 soundcard is using less than the supplied amount of power to the USB port anyway.
Thanks for reading this extended post. I try not to bother people with these mundane issues, but I am beyond desperate. A lot of money spent and nothing to show for it.
Thanks,
bluesticky
