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8790 wont shutdown

post #1 of 19
5/4/04 at 8:23am
Thread Starter 
every time i go to shut down my 8790 now it restarts. this started yesterday, and happens even if i log off windows or press the restart button. the only way to power it down now is to hold in the power button. any suggestions?
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post #2 of 19
5/4/04 at 8:32am
Go into Display properties in Control Panel to Power Options and make sure that option is checked that when you press the power button the computer shuts down.
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post #3 of 19
5/4/04 at 8:50am
Thread Starter 
it is
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post #4 of 19
5/4/04 at 11:30am
Also insure that the APM in "Power Options" is enabled.
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post #5 of 19
5/4/04 at 11:36am
Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/?kbid=308029
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post #6 of 19
5/4/04 at 11:38am
This method ALWAYS works for me...Mr. Sledgehammer meet Mr. Computer.

I once had a virus that made it impossible to shut down a notebook except by holding the power button. Any chance that your machine is infected?
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post #7 of 19
5/4/04 at 11:39am
You may have picked up the new worm going around.
Unlike previous Internet worms, Sasser infects vulnerable PCs without any action by the user like opening attachments, allowing it to spread very quickly.

Home users would likely first notice an infection if their computer mysteriously rebooted or their Internet connection slowed dramatically.
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post #8 of 19
5/4/04 at 12:00pm
Quote:
Originally Posted by Tummypony86
You may have picked up the new worm going around.
Unlike previous Internet worms, Sasser infects vulnerable PCs without any action by the user like opening attachments, allowing it to spread very quickly.

Home users would likely first notice an infection if their computer mysteriously rebooted or their Internet connection slowed dramatically.
Hmm.... I have a wireless router with two machines running of it. Mine (which is clean) and another desktop which most likely has the worm. If one machine had the worm, would it keep cutting off the internet from both machines?

I know that sounds dumb, but my internet at home is being stupid. I have to unplug the modem and when I plug it back in, it works fine for 5-10 mins then dies again.
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post #9 of 19
5/4/04 at 3:04pm
Thread Starter 
a virus was my first idea, especially since i just started using the gnutella client bearshare. plus i dont have an antivirus yet (i know, i know) il probably go pick up nortons today after school. the only thing ive noticed though is that it shuts down no matter how i cut it off, havent noticed anything else malfunctioning yet.
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post #10 of 19
5/4/04 at 3:25pm
Go download Avast anti-virus. It is free for home use and one of the best all around. Don't ever get on the web without an anti-virus again.
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post #11 of 19
5/4/04 at 5:59pm
Norton blows...
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post #12 of 19
5/4/04 at 7:03pm
Thread Starter 
so i ran avast and another free scanner called panda...avast found five viruses, but i couldnt look them up on symantecs website. i deleted them but the computer still restarts when i go to start->turn off-> shutdown. any other ideas?
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post #13 of 19
5/4/04 at 7:04pm
Thread Starter 
oh yeah sorry for putting this in the general section....guess i just got a little carried away...
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post #14 of 19
5/4/04 at 7:27pm
You might have the "Sasser" worm. The little bastard intercepts windows shutdown messages and sends the shutdown abort code. Really quite a slick idea -- script kiddies are getting more advanced all the time. This thing hit 3 machines at work today. I have 2 words for you: Windows Update. Set that to auto update to help keep your machine safe.
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post #15 of 19
5/4/04 at 7:57pm
ALWAYS download the latest security patches from Microsoft. You can also check for free if you have the Sasser worm by going here.

Its a free PC check by Microsoft. Also, it would be best if you had a virus scan, like McAfee Virus Scan 8.0 (I swear by McAfee, it really DOES work). When you do get a virus scan, keep it up to date. Always have it automatically download and install the latest virus DAT or definition files. McAfee & Norton are good, but I like McAfee better, it takes less control of your system.
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post #16 of 19
5/4/04 at 8:03pm
I swear by E-Trust a Computer Associates Product. Never had a conflict problem or an undetected virus. Things that I can't say about Norton or McAfee (over the years).

Get - - - A N Y TH I N G - - - just to protect yourself. I personally like Norton the least.
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post #17 of 19
5/4/04 at 11:17pm
Thread Starter 
i did the windows sasser check...negative. i was kinda hoping that was what it was cause then i could have fixed it...meanwhile i found out my cd drive doesnt respond. ive put in three different cds and it doesnt recognize any of them, although it lights up. can anyone tell me how to restore my comp to the way it was like sometime last week? i had pctorque install windows pro and all the drivers btw...thanks for the help fellas
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post #18 of 19
5/5/04 at 12:07am
Thread Starter 
so now i did the system restore...no dice. im thinking of reformatting, which i probably should have done as soon as i got it. what all do i need to know, like is there a certain order of drivers or something i wouldnt figure out on my own? plus, the ATA drivers that i got are on a floppy...i dont have a floppy drive. can i get them off the website or what?
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post #19 of 19
5/5/04 at 8:04am
Skooma follow Adam's write up on a new install see:

http://notebookforums.com/showthread...indows+drivers
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