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Aspire 3000- XP SP2 crashes - bios update?

post #1 of 4
Thread Starter 
Hi
Thought I'd ask here for some advice before I do anything terminal to my Acer Aspire 3000.

I've read on another thread here about someone suffering from the same problems I have regarding the OS intermittently crashing on startup and keyboard/ touchpad not working - Basically, when the machine boots up, XP will load but then freezes when I try to open applications (I.E. for example) and I have to reboot. Now, the keypad has stopped working (although it works in safe mode).

So, I formatted the HD, used the recovery disks to reload winXP and everything appeared to work - except when I tried to install SP2. All other updates install OK but when SP2 installs and my laptop reboots, it gets caught in a rebooting loop and won't load. I read somewhere that this can happen if the Bios is out of date. My problem is that I'm nervous about using the updated bios I downloaded from Acer's site as I've heard it can go wrong and kill my motherboard plus the fact I don't know how to use the programme I downloaded from Acer (Winphlash).
Any advice would be appreciated.
Thanks
post #2 of 4
take the battery out.
post #3 of 4
Thread Starter 
thanks for the tip but I've already done that and it doesn't make a difference
post #4 of 4
I would just use the BIOS downloaded from Acer site, follow its instruction to the letter and make sure that you are on ac adapter the whole time. This will ensure a correct BIOS update. And if this is an update inside Windows, then it can't be any easier.

Things usually go wrong when one runs out of juice (forget to plug in the power) or impatient (reset the system before being told to do so).

cheers ...
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