NotebookForums.com › Forums › Notebook Manufacturers › Dell Forums › Dell Notebooks - General › D620 doesn't like new SATA harddrive - anything I can do?
New Posts  All Forums:Forum Nav:

D620 doesn't like new SATA harddrive - anything I can do?

post #1 of 23
Thread Starter 
Trying to run a D620 with a new harddrive, a 320 GB WD3200BEVT.

The 620 will say "a read error occurred, press Ctrl alt del to reboot" directly after post. I doesn't not attempt to load an OS.

In the BIOS:
  • I made sure that the harddrive password protection thing is all off
  • In the device list the 320 GB drive appears, so it's not a mechanical problem

The drive works on a modern AM2 desktop.

Anything I can do?

Known problem?

Maybe a BIOS update?
post #2 of 23
How did you install OS on this drive?

Can you pop in an installation CD and see if it can access the drive?

cheers ...
post #3 of 23
Thread Starter 
Quote:
Originally Posted by qhn View Post
How did you install OS on this drive?

Can you pop in an installation CD and see if it can access the drive?

cheers ...
It does not try to load an OS, from any source.

Directly after POST it will give the read error message, mandating a reboot.
post #4 of 23
I think you misunderstand the question

Did you install an OS on this drive yet ?

If so How ?
post #5 of 23
Thread Starter 
It's a fresh drive.

I managed to now install a Linux. Booting from CD works if I completely disable the HD boot and now the HD boots Linux.

A generic XP CD is not happy, goes blank screen when examining the hardware.
post #6 of 23
Do you have the lastest BIOS update

it looking like it a BIOS limitation to 136 GB partition
post #7 of 23
no way on that Dave, I have a D820 which is the same laptop in a bigger form factor. My laptop works fine with 320GB drives (have a 250 currently)

Are we certain that the optical drive on the laptop functions properly and all other hardware is working? If you can install Linux on the system it's not an incompatibility with the hard drive.
post #8 of 23
well then x2 for the DVD drive
post #9 of 23
Tend to think that it is a bad drive ...

cheers ...
post #10 of 23
Thread Starter 
The drive is good, it runs Linux just fine.

So what appears to have happened is that there was a Windows install on the drive that somehow bailed out directly after loading the bootsector (not like normally complaining about the hard drive controller or whatever).

Now I got a problem since I do want a XP on here. I did a binary copy from the old drive and shows the same behavior. Something about XP doesn't like this big drive (in a 60 GB partition), but only in this computer. The XP on the big drive doesn't show this error when connected to a random desktop. So I am pretty sure that the problem here is a BIOS that tells lies to XP and Linux ignores those lies.

And as I mentioned before, a regular XP install CD goes blank screen on "inspecting your hardware". So no go for me so far. That is pretty ridiculous since I have two legal XP licenses here, the one from Dell that's still on the smaller drive and my CD is a legally purchased XP. The free OS runs fine, figures.

I think my courses of action include trying to locate the recovery CD for this thing. Or to mess with the old install on the 60 GB disk to update SATA drivers and whatever else, then do a binary copy and see whether that fixes it. But it won't if the BIOS is the culprit. I should probably check for BIOS updates.
post #11 of 23
Power down your system and hold the Fn key while you power up. This will bring you into the built-in diagnostic utility. Let it run tests (you won't have a utility partition to run 32bit diag though) and see if there's not some other hardware problem.

I'd also low level format that drive, I've had so many problems with specialized partitions on drives for either recovery or from just Linux. XP just can't deal with them.
post #12 of 23
Quote:
Originally Posted by Martin Cracauer View Post
The drive is good, it runs Linux just fine...
Quote:
Originally Posted by MrEvil
... some other hardware problem.

I'd also low level format that drive, I've had so many problems with specialized partitions on drives for either recovery or from just Linux. XP just can't deal with them.
That (Windows) was what I meant. Thanks MrEvil for the clarification.

cheers ...
post #13 of 23
Thread Starter 
Quote:
Originally Posted by MrEvil View Post
Power down your system and hold the Fn key while you power up. This will bring you into the built-in diagnostic utility. Let it run tests (you won't have a utility partition to run 32bit diag though) and see if there's not some other hardware problem.

I'd also low level format that drive, I've had so many problems with specialized partitions on drives for either recovery or from just Linux. XP just can't deal with them.
Well, there wasn't any Linux on it when the problem started. Nothing about the initial problem changed when installing Linux.

I don't think there's a real hardware problem here since Linux runs like a charm.

I also have to remind people that this very Windows XP on the very harddrive doesn't show this problem when connecting it to a random desktop. It only appears when in the D620.

I am sure now that what we see here is a repetition of the old phenomenon that BIOSes would limit the harddrive size for Windows but that Linux and FreeBSD would run the large drives fine if you just restricted the boot partition to be within the size limit. Once up, in Linux and FreeBSD the disk controller drivers take over ignoring the BIOS. In Windows the disk controller drivers inherit the bad size information from the BIOS and won't do even if you limit the partition size to be within the limit.

As a matter of fact, Dell seems to have managed to buy a BIOS that has a 128 GB hard drive size limit:
http://techrepublic.com.com/5208-623...237829&start=0

This also says "up to 100 GB":
http://www.dell.com/us/en/dfb/notebo...n=specs#tabtop

I think for a Core Duo generation business laptop that is very embarrassing.

I ordered both a regular HD caddie and a bay caddie. That will allow me to run XP off the 60 GB drive and either dual-boot by swapping harddrives or do dual-disk dual-boot. Not what I had in mind when I picked the Latitude.

I'll check whether I have the newest BIOS, though. You'd think I'm not the first one to find that a Notebook of that age shouldn't have a 128 GB limit, so maybe they fixed it in an update.
post #14 of 23
Do you happen to run the same BIOS version (like I know what it is ) that MrEvil mentioned where his D620 supports 320gig drive?

cheers ...
post #15 of 23
Thread Starter 
What? I didn't see that.

I found that Dell's website as the BIOS downloadable as A10. The changelog doesn't mention harddrive size modifications but then it's against the previous version and who knows what I have. I'll look it up at home.

What version do you run, MrEvil?
post #16 of 23
I'm on A09 for the D820.

And I originally bought my System with an 80GB drive and upgraded it to a 160GB Drive on BIOS A01. Maybe the D620 is more different than I thought from the D820.
post #17 of 23
Thread Starter 
Quote:
Originally Posted by MrEvil View Post
I'm on A09 for the D820.

And I originally bought my System with an 80GB drive and upgraded it to a 160GB Drive on BIOS A01. Maybe the D620 is more different than I thought from the D820.
Yeah, after looking at all the evidence and what you guys posted I think I can say it is almost certainly the BIOS not dealing with the big drive. Just the fact that only Windows is affected strongly suggests that.

I have BIOS A08 and downloaded A10. Hopefully the flash to A10 goes smooth.

Too bad they don't have a bootable CD image with the flasher, but I suppose the Windows flash *.exe might be fine.
post #18 of 23
Thread Starter 
What's up with this forum, BTW?

Did they sell it to somebody with bad taste and too much advertising demands?
post #19 of 23
Quote:
Originally Posted by Martin Cracauer View Post
What's up with this forum, BTW?

Did they sell it to somebody with bad taste and too much advertising demands?
NBF is still independently owned and run by Adam/Laura and a good team.

Bad taste - Are you talking about some adverts before you log in?

Advertising demands - We are thrilled with many advertisements coming into our way. It just shows that NBF is being accessed and viewed by many

Try turning on your AD-Block in your browser?

Try post also in Site Suggestions thread should you have any concerns and constructive inputs.

cheers ...
post #20 of 23
Thread Starter 
I don't mind the ads as such, but the forum structure (where what is placed on a page) and the fact that there's no straight forum list anywhere close to where you arrive is a little unusual.

Anyway, I flashed to A10 but I can't test the new harddrive until later today.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Dell Notebooks - General
NotebookForums.com › Forums › Notebook Manufacturers › Dell Forums › Dell Notebooks - General › D620 doesn't like new SATA harddrive - anything I can do?