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no sound m5500

post #1 of 17
1/20/10 at 1:36pm
Thread Starter 







I've got a sound problem, volume icon x ed out on desktop. says no audio output device installed. re installed vista ultimate with all driners, didn't sort it. Any suggestions? need it for a gig on friday so a bit concerned

Cheers


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post #2 of 17
1/20/10 at 4:06pm
It worked before with Vista?

cheers ...
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post #3 of 17
1/20/10 at 6:04pm
Thread Starter 
It came pre installed with vista ultimate, worked fine, it was knocking about the office for a while without being used, so I've no idea what was done to it, hence the re install. when i put in the drivers disc, the audio driver was greyed out, it doesn't appear in the device manager, but i do have high definition audio controller under system devices. the driver on the disc was a realtek one but i thought these laptops nad onboard conexant cards
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post #4 of 17
1/20/10 at 6:08pm
Give the Realtek driver a shot then? Wipe out previous driver first.

cheers ...
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post #5 of 17
1/20/10 at 7:00pm
Thread Starter 
already tried!!!
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post #6 of 17
1/20/10 at 7:07pm
Give this a try.

cheers ...
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post #7 of 17
1/20/10 at 9:38pm
Thread Starter 
just tried it, had already installed all new updates, it says that it diesn't apply to my system, does anyone have the conexant driver?
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post #8 of 17
1/20/10 at 9:43pm
I had the very same issue when I installed Windows 7. No driver whatsoever worked so I went back to Vista Business and it worked just fine. Later I installed Linux Mint since it's now a backup system and I really like it.
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post #9 of 17
1/27/10 at 8:17pm
C-Media 9738-S http://support.alienware.com/Support...anu=8&item=613 I have windows 7 ultima,this driver works fine /w everything except doom 3 so if your not playing doom 3 go for it
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post #10 of 17
1/27/10 at 8:18pm
Quote:
Originally Posted by bigloudron View Post
C-Media 9738-S http://support.alienware.com/Support...anu=8&item=613 I have windows 7 ultima,this driver works fine /w everything except doom 3 so if your not playing doom 3 go for it
Thanks for the post. If I had my m5500 with me while I was here in Mississippi, I'd definitely give it a try.
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post #11 of 17
4/12/10 at 6:00pm
None of the above worked for me.
Can somebody please help me out here?
Same problem as above...no results.
M5500 Windows 7 Ultimate
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post #12 of 17
4/12/10 at 6:10pm
Quote:
Originally Posted by iamjaymartin View Post
None of the above worked for me.
Can somebody please help me out here?
Same problem as above...no results.
M5500 Windows 7 Ultimate
Same questions as above for you

. did it work before Windows 7?

. did you go from 32-bits to 64-bits?

. did you run the W7 upgrade check before installing the OS?

. did you use bigloudron's link to the driver that works for the member under Windows 7 in the post (#9) above?

cheers ...
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post #13 of 17
4/12/10 at 6:31pm
1) Yes the sound works perfectly before Windows 7 (XP)
2) I first installed the 32 bit version and then tried the 64 when the 32 sound wouldn't work.
3)Yes I ran the W7 upgrade and it said all would be fine.
4) Yes I downloaded and installed the driver that bigloudron had recommended and it did not work for me.

I did not try the suggested driver in 32 bit could that possibly be my problem?
Maybe I should re-load 7 in 32 bit and retry the driver?

Thank you for even taking the time to read this.
J.
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post #14 of 17
4/12/10 at 6:34pm
I had the same problem with my M5500 and was able to get it to work with the 32-bit version. Silly thing on my part right after that I wound up switching it to Linux Mint.
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post #15 of 17
4/12/10 at 6:45pm
Very cool.
I will do that right now.
I will also acquire Linux Mint and install and try that.
Very cool that you read and posted a reply to me.
I will let you know what happens I will swap back to 32 bit and try the driver again.
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post #16 of 17
4/12/10 at 6:49pm
Cool. Good luck with that...
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post #17 of 17
4/12/10 at 7:38pm
Okay it did not work.
I re-installed the 32 bit version and ran the sound driver found here.
http://support.alienware.com/Support...anu=8&item=613
No luck.
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