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Gold Pro support questions on m6400

post #1 of 7
1/26/10 at 12:26pm
Thread Starter 
Hi all.

I am wondering if this warranty equals to Complete Care in the States or not.
Thanks a lot
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post #2 of 7
1/26/10 at 12:48pm
Very much so, in the business sense.

cheers ...
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post #3 of 7
1/26/10 at 5:02pm
Thread Starter 
Quote:
Originally Posted by qhn View Post
Very much so, in the business sense.

cheers ...
So if for instance somebody spills water over the keyboard and the system dies it will be replaced by another one?

Thanks again.
Cheers.
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post #4 of 7
1/26/10 at 5:09pm
Dell probably would try to fix it first, before deciding on replacement.

cheers ...
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post #5 of 7
1/26/10 at 8:14pm
Thread Starter 
Quote:
Originally Posted by qhn View Post
Dell probably would try to fix it first, before deciding on replacement.

cheers ...
Sorry to bother you again .But I am very confused with both things CCare and Gold Support.They seem like to different entities that supplement each other.
If you could shed some light on the matter I´d appreciate.

Cheers...

Many
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post #6 of 7
1/26/10 at 11:24pm
Gold Support = North American based technical support

Not sure it = complete care though
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post #7 of 7
1/29/10 at 11:55am
Thread Starter 
Finally I found out.
Complete Care has nothing to do with gold support.
Thanks to all for helping me out.

Have a great weekend.

Cheers.
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