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NR285E cd/dvd Driver after win 7 upgrade

post #1 of 13
2/9/10 at 1:22pm
Thread Starter 
I have a nr285e that I have upgraded to win7 and the cd/dvd burning capabilities haven't worked since.
The drive is recognized and reads CDs but fails to burn every time leaving me with a stack of coasters. I have tried installing drivers from vaio support page, 2 of them installed and did nothing and the drive firmware upgrade said no valid drives recognized.
I then tried deleting upper and lower filters in the registry which didn't work either.
I think the problem is that windows is installing a driver that just 'sort of works' but is preventing me from installing the right driver that actually gives me full functionality and the ability to burn cds and dvds.

The drivers that are automatically installed by windows and listed in device manager:
BCFA N8XERSHQBCX SCSI CDRom device
BCFA N8XERSHQBCX SCSI CDRom device
Matshita dvd ram UJ870QJ

Any help would be seriously appreciated

P.S. I also tried deleting the driver and installing one from support page, no luck there either
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post #2 of 13
2/9/10 at 1:41pm
Just curious, inside the burning software, does it allow you to choose the "Matshita dvd ram UJ870QJ" listed in your device manager?

cheers ...
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post #3 of 13
2/9/10 at 2:04pm
Thread Starter 
It chooses the Matshita
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post #4 of 13
2/9/10 at 2:23pm
Tried different burning software?

cheers ...
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post #5 of 13
2/9/10 at 2:29pm
Thread Starter 
yes, it has ruined cds in nero, img burn and the windows 7 burner
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post #6 of 13
2/9/10 at 2:32pm
Ouch! Did you check and see if there is a firmware update on the Sony site for your (notebook model) optical drive?

cheers ...
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post #7 of 13
2/9/10 at 3:12pm
Thread Starter 
I went to the driver page for my model and there is a firmware updater but when I run it (in compatibility mode) it doesn't update and just says 'no compatible drives found'. So I guess its not recognizing the drive for some reason.
Thanks for the help, btw.
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post #8 of 13
2/9/10 at 4:52pm
May I suggest that you download the Vaio Update 5 Software Update and run it? It might pick up some drivers that would be needed for Windows 7.

cheers ...
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post #9 of 13
2/9/10 at 5:26pm
Thread Starter 
Ran the vaio 5 update and it didn't find any updates but tried to burn another cd and it test burned fine but when I actually burned it, it messed up again. How can I be the only one with this problem?
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post #10 of 13
2/9/10 at 5:33pm
This might be a long shot, get yourself a (optical drive) cleaning kit and use it. It would be a heck of a coincidence with your Windows 7 upgrade though.

cheers ...
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post #11 of 13
2/10/10 at 6:06pm
Thread Starter 
Thanks for your help qhn, I'm not sure if you're still following this thread but I just realized a new piece to the puzzle. On the sony driver page it list my drive as the Optiarc™ DVD RW AD-7560A ATA Device but in the device manager it says it says the dvd is a
Matshita dvd ram UJ870QJ
BCFA N8XERSHQBCX SCSI CDRom device
BCFA N8XERSHQBCX SCSI CDRom device

Could this be the cause of my problem?
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post #12 of 13
2/10/10 at 7:55pm
A possibility. You can always try downloading the driver for the Optiarc and before installing, remove the other (optical) devices.

cheers ...
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post #13 of 13
2/15/10 at 2:21pm
Thread Starter 
Ok, new information:
I had completely forgotten that when I was upgrading to win7 the installation would hang and eventually fail giving me a error message (forgot what it said), I googled the problem and found that it was with my dvd driver and the fix would be to delete the upper/lower filters in the registry. I applied the fix and win7 installed with no errors and has worked fine until I tried to burn a dvd, the dvd/cdrom reads disc fine but will not write. I checked the device manager and realized that my drive is identified incorrectly in the registry.
I have a complete copy of my vista hard drive but have no idea how to go about a fix. Any help really appreciated!
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