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Acer Recovery Disk Issues!

post #1 of 11
2/28/10 at 3:52am
Thread Starter 
Hi,

I have a bit older Acer Extensa 4620Z - quite a while back (probalby 9 months) i had problems with it and it stopped working, couldnt find operating system or hard drive. I finnally decided to buy a new hard drive for it once i found out it was that the hard drive had died. I got my new seagate harddrive and installed it - I also order recovery disks from Acer so I could get my system back up and running.

This is where my problem is. I can see the harddrive from bios and at first when i tried running the recovery disks it kept saying there was no appropriate partition. I made a bootable copy of a program so I could create partitions on the harddrive. I did this and then tried running the recovery disks. This time it went further and started the recovery process but everytime it gets to D1E4T303.044 in the process (at 47%) - it stops... and sits there a second and then either jumps to 100% and starts over or an error pops up (error: 0xD000001D).

I can not figure out where to go from here - isn't there some way I can use the recovery disks to get my system up and running on the new hard drive?

Any help would be greatly appreciated!!

thanks.
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post #2 of 11
2/28/10 at 8:28am
Sounded like you have a failing drive. Might want to get another hard drive then give it a go again?

cheers ...
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post #3 of 11
2/28/10 at 9:29am
The error is a "cannot write" error which would indicate a faulty
HDD. If this was a new HDD that you got, it's faulty. If it was another old HDD, its no good either
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post #4 of 11
2/28/10 at 1:25pm
Thread Starter 
Well it is a brand new drive that I just purchased off of newegg... and I have seen postings of other people having this error and then being able to correct it (but never explanation of how). Should I be able to use recovery disks on a brand new hard drive? or would they normally not work b/c they do not have the recovery partition on them.
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post #5 of 11
2/28/10 at 8:27pm
Shouldnt be any problem, I have done it countless times
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post #6 of 11
4/6/10 at 1:12pm
I'm having the same problem, I'm working on Acer Extensa 4420, I put a new WD Scorpio HD in. popped in the restore disk and it does not see the hard drive, therefore it can not partition or format the HD. I used a version of partition manager and partitioned the drive inserted the restore disk and it gave me insufficient partition. There is a problem with Acer recovery crapware. I called and got level 2 in Texas and the genius there stated they can send me more crapware or pay 200.00 for them to install the recovery. I installed a new copy of vista and it worked I tried with the recovery and it bombed again. I think they may have not installed the correct driver on the restore disk because the software does not see the disk. Any help out there?
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post #7 of 11
4/6/10 at 7:45pm
If you are trying to load XP on a SATA drive, then you will need the SATA driver first so the HD can be seen.
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post #8 of 11
4/6/10 at 9:30pm
No it would be Vista. What I have done so far is I split the drive in equal parts 75GB per side with partition manager. I ran the recovery disk and it detected the 75GB partition. I got excited, To make a long story short it installed all the way I rebooted and I got a message NTLDR missing. So I said a litany of cuss words and I hate Acer. Any Ideas?
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post #9 of 11
4/7/10 at 12:58am
I can install Vista from a MS DVD and installs fine. The restore disks from acer does not see the disk. Very Frustrating
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post #10 of 11
4/7/10 at 2:12am
That is one of the main problem with recovery discs, change the hardware inc. the hrad drive and you can get an issue like this... Load with an M$ disc, not recovery, set up the system as is then recreate the recovery discs using the downloaded acer software or another free backup tool....
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post #11 of 11
4/7/10 at 10:14am
That's what sucks about acer, I have repaired 1000s of Dells Toshiba's HP's and never had this issue. The main issue is acer's crapware.
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