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Acer Aspire 5535 Display Problem

post #1 of 11
3/22/10 at 6:48am
Thread Starter 
Hello,

I have an Acer Aspire 5535 , i pulled the bios battery out from the MB and i reseted the bios that way , now the monitor is blank (black) , the HDD starts , the cooler starts , does anybody have the same problem?
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post #2 of 11
3/22/10 at 8:37am
What was the display doing that forced you to reset BIOS.
Have you tried your laptop with an external monitor...If that works, then I would say your LCD is dead....if it doesnt work, then your GPU (vid chip/motherboard) is shot
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post #3 of 11
3/22/10 at 9:59am
Thread Starter 
Quote:
Originally Posted by saugen48 View Post
What was the display doing that forced you to reset BIOS.
Have you tried your laptop with an external monitor...If that works, then I would say your LCD is dead....if it doesnt work, then your GPU (vid chip/motherboard) is shot
I tried with an external monitor and it didn`t work , the display was just fine and working before i pulled out the bios
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post #4 of 11
3/22/10 at 11:05am
Is there a reason why you took out the battery??? ( I assume thats what you mean by "pulling out the bios")
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post #5 of 11
3/22/10 at 11:09am
Thread Starter 
i tried to reset the bios settings because it was password protected , after i did that i was able to bypass the password and i found out that the HDD was password protected and i pulled out the battery again and the hdd , that didn`t work. After that i put the HDD back along with the battery and when i started the laptop i noticed that the LCD didn`t start.
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post #6 of 11
3/24/10 at 4:56am
Try removing and re-seating the CMOS battery and battery again. Leave them out for a few minutes and see. This does not work, you might have to send the comp in.

cheers ...
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post #7 of 11
3/24/10 at 8:20am
Quote:
Originally Posted by diemex View Post
i tried to reset the bios settings because it was password protected , after i did that i was able to bypass the password and i found out that the HDD was password protected and i pulled out the battery again and the hdd , that didn`t work. After that i put the HDD back along with the battery and when i started the laptop i noticed that the LCD didn`t start.
Is there a way that you can contact the previous owner for the passwords? Combination of BIOS and HDD passwords can very much render the notebook to a door stop if one tries to crack them

Best bet - as in above post - is to send it in for reset.

cheers ...
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post #8 of 11
3/24/10 at 2:55pm
Thread Starter 
Send it in where? I live in Romania
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post #9 of 11
3/24/10 at 5:05pm
http://support.acer-euro.com/websites.html

You should be able to choose your home country, send them a mail and request information about the closest office/repair centre to send the notebook in.

cheers ...
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post #10 of 11
3/24/10 at 8:24pm
Sama Bit
Str. Scarlatescu 61
Sect. 1, Bucharest
CP 01158
Tel.: 021 222 6735
Tel.: 031 805 4897
fax: 021 210 4043
Email: acerservice@samabit.ro
www.samabit.ro
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post #11 of 11
3/26/10 at 6:55am
From past experience if the BIOS has a password on it and it is sold on 99% of the time the previous owner removes the password in order to sell the laptop, likewise will also format the drive to remove (in one sense ) the personal data of themselves (ie registration, passwords etc.)... Not passing judgement here, just going on past experience and other forums rulings on password support....

Heres what to do... Remove the main battery and mains power, reseat your RAM... Push and hold the power button for 30seconds.... Put the main battery back in and press the power on button for 30 seconds again... Then try booting up normally... If this fails to work, something on the motherboard may have gone when you removed the CMOS battery...
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