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Aspire 3620 Display Issues

post #1 of 6
3/28/10 at 10:28am
Thread Starter 
I am trying to set up my son's 3620 for use by my wife and I am having issues with the display size. I have a 2" black strip of screen down the right side of the screen and the menu bar appears to to twice the size in height and can't be adjusted. I have tried everything I know to get the display to go full screen to no avail.
I have downloaded and installed the latest VGA and video drivers from the Acer website. I have tried uninstalling and then try to let the system find and re-install new hardware and it 'bombs' out each time saying it can't find what it needs and I need a CD.
I am stumped at this time. Anyone have any ideas??

Tom in PA
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post #2 of 6
3/28/10 at 12:11pm
Have you access to an external monitor to see if the problem persists. If not, then it could be a failing GPU (Vid chip).
I assume by trying everything, you mean you have been into the display properties and changed resolution to a few different sizes???
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post #3 of 6
3/28/10 at 4:30pm
Thread Starter 
I have not hooked it up to anothe monitor to check that out but I will try it. I have been into DISPLAY PROPERTIES and changed the resolution and it changes but the display size that is lit up never changes. It's as if I am stuck with a 12" screen size. Nothing I try seems to have any effect on the displayed size of the background.

Thanks for the tip,

Tom in PA
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post #4 of 6
3/28/10 at 4:33pm
As a last resort, there is talk on other sites about a possible BIOS upgrade, but that would be a last resort as any missteps could result in a dead laptop. See if qhn or one of the others has any other suggestions
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post #5 of 6
3/28/10 at 4:38pm
Thread Starter 
When I downloaded the latest driver sets from the Acer website I also got the latest BIOS upgrade and installed that also.
I downloaded and installed everything that ACER had listed as an upgrade hoping that is all it was. Obviously something else going on here.

Tom in PA
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post #6 of 6
3/29/10 at 10:47am
Try with an external monitor when you can first. After that I personally would look into the cabling and the inverter.

cheers ...
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