Problem:
Hello everyone. My friend asked me to fix his hp dv4000. The original problem was that when the computer started up, posted and during windows start up, the screen would go blank and few seconds later the laptop would turn off. I was told it was a virus and since I wasn't getting paid, I tried the easiest solution, pop in a windows xp disk and tried to repair it. In the repair console it asked for administrator password and he entered the wrong password several times and then the computer just turned off and now it does not turn on at all, no light/LED or anything.
Failed Troubleshooting:
1) Unplugged battery, AC adapter, and pressed/held the power button for 30s. (when i plug in the ac adapter, the light on the adapter goes away)
2) Wiggle the AC adapter, try new adapter etc.
3) Opened it up, only thing i noticed was that there was a lot of dust in the heat sink.
So my guess is that it was overheating and that's why it was turning off during windows start up and during the repair, it overheated and melted something. the processor looks good.
Now because it turned on before he gave it to me, now at least i need the laptop to turn on so he won't think i broke it even more. Any idea on where to go from now on?
Hello everyone. My friend asked me to fix his hp dv4000. The original problem was that when the computer started up, posted and during windows start up, the screen would go blank and few seconds later the laptop would turn off. I was told it was a virus and since I wasn't getting paid, I tried the easiest solution, pop in a windows xp disk and tried to repair it. In the repair console it asked for administrator password and he entered the wrong password several times and then the computer just turned off and now it does not turn on at all, no light/LED or anything.
Failed Troubleshooting:
1) Unplugged battery, AC adapter, and pressed/held the power button for 30s. (when i plug in the ac adapter, the light on the adapter goes away)
2) Wiggle the AC adapter, try new adapter etc.
3) Opened it up, only thing i noticed was that there was a lot of dust in the heat sink.
So my guess is that it was overheating and that's why it was turning off during windows start up and during the repair, it overheated and melted something. the processor looks good.
Now because it turned on before he gave it to me, now at least i need the laptop to turn on so he won't think i broke it even more. Any idea on where to go from now on?
