Okay, this Thermal paste thing is crazy and with all the pulling and tugging I had to do, well... if the card wasn't broke to badly, it is now!
Thanks for the help with all of this, really. You guys are the best.
I received my order today and had to laugh. Even the box dell sent me is all messed up! I even took pictures for them to see. It is taped wrong, ripped and the box is oversized so badly it flaps over on both ends.
I don't know what is happening over there at Dell but I think they may have lost a customer!
I place an order for one item and they couldn't even get it right... and round and round I go. I called again today and after 3 hrs of the run around, someone finally get CS on the line and explains the story and don't you know she leaves me in his hands and he hangs up!
So I am done! Cooked, probably like my card!
I asked to have the case escalated and even wrote a letter to Customer care, as if they will ever help me.
I am still stunned this is all over ordering 1 video card! God forbid, I actually wanted to order a PC!
I can only imagine what would happen!
So any other place I may be able to get a cheap, yet new video card. I am not using the system for gaming, so just to have it up and running again would be great!
Or, is there a way for me to get my files off the HD? I can then transfer them to my new... APPLE!