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Dell Vostro 1720 - External display flashing! Help please!

post #1 of 13
Thread Starter 
Hey everyone, hope you can provide a bit of help here!

Basically, my notebook has had no problems at all (just so you know, it's a Dell Vostro 1720 with a 512MB NVIDIA 9600M GS), and I had a spare LCD monitor lying around (Samsung SyncMaster 913N, which has served me well for years before I left for university), so I thought I'd try extending displays.

It worked fine for a few days, and all was good - I even updated drivers to the recent 257.21 release, and everything was still fine. Then, randomly one day, the external feed messes up - the picture stays mainly black, and the image of the extended desktop flashes up every few seconds, then goes to black again (as if the monitor is losing signal intermittently).

I rolled back to the previous NVIDIA drivers, and the problem was still there...but the strange part is, when trying to figure things out in safe mode, the external monitor displayed the main and only image, and was absolutely fine and normal - this also applied when scanning through BIOS settings for anything, so it's definitely not a hardware issue (at least I think it isn't!).

However, when booting into full Windows 7 (Home Premium, all updates applied), the issue crops up again! I've also tried it with an AC adaptor plugged in and on battery, still the same. I can't even duplicate displays or use the external display as a main, as the issue still occurs...I'm guessing it's a setting issue or something driver based, but I just can't figure it out - I've tried reinstalls, DriverCleaner to make sure everything fully works out, but no use.

Any help with the situation would be much appreciated!! If you need any additional information regarding the setup, let me know

Thanks once again!
post #2 of 13
Tried with another display cable?

cheers ...
post #3 of 13
Thread Starter 
Sorry for not including that I've tried another cable - same issue!
post #4 of 13
And your external works fine on another comp? Just to verify

cheers ...
post #5 of 13
Thread Starter 
Argh - stop making me feel like I've left so much out :P the display does indeed work on another PC with the same cable that I'm using in the 'broken' setup, and with a different cable too!
post #6 of 13
So internal works fine, only intermittent with the external (or not at all) ... You installed the system clean a few times ... The only thing on top of my head is the possibility of the display port failing.

What happens if you wiggle the end of the cable, by the notebook? Do it gently.

cheers ...
post #7 of 13
Thread Starter 
Nothing, I'm afraid I've booted into Safe Mode fine on the 'problematic' notebook, and the only output with the external display is on the external itself, and the signal is completely solid...any other ideas at all? The help and advice is much appreciated!!
post #8 of 13
Other than Safe Mode, internal does not work either? Try turning off antivirus app if you have one (or 2)?

cheers ...
post #9 of 13
Thread Starter 
Internal mode works fine - Safe Mode just outputs to the external display by default because it's Safe Mode :/ and I only work with a hardware and software firewall which does the job fine (and I haven't got any viruses as far as I know!)
post #10 of 13
I am stumped at the moment on this, past midnight here you know

Moving this to Dell Section for more input.

cheers ...
post #11 of 13
Thread Starter 
Okey doke, thanks again for all the efforts
post #12 of 13
Well the only thing I can think of trying is a fresh OS install
post #13 of 13
before you try the fresh install reinstall the dell quick set drivers. it could be that the drivers for switching displays (Function + F8 on my Vostro) 1500 has gone bad. which would explain why it works in safemode No quick set drivers, but not on regular boot.
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