Hello, Thank you for wonderful and helpful site...
I am trying to help a friend with an issue related to Dell 9400. The graphic card just stopped working and I cant do anything with the computer. His biggest worries is that he need his outlook files and I want to copy the files from his pc.
Since I cant see anything on his computer, because of the GPU issue, I removed the HDD and connected it externally to my pc and tried to find *.pst file. the problem is that his user map is secured so I cant get in to it. I have tried to use ERD commander to remove the security settings but I cant get ERD to pick up the external HDD.
Can anyone help me on getting the *.pst file?. The only outlook *.pst file I could get was the one on default folder and that is no use to him.
Thanking you in advanced
Bia
I am trying to help a friend with an issue related to Dell 9400. The graphic card just stopped working and I cant do anything with the computer. His biggest worries is that he need his outlook files and I want to copy the files from his pc.
Since I cant see anything on his computer, because of the GPU issue, I removed the HDD and connected it externally to my pc and tried to find *.pst file. the problem is that his user map is secured so I cant get in to it. I have tried to use ERD commander to remove the security settings but I cant get ERD to pick up the external HDD.
Can anyone help me on getting the *.pst file?. The only outlook *.pst file I could get was the one on default folder and that is no use to him.
Thanking you in advanced
Bia




