Dell Inspiron 1501
Hey, I'd really appreciate some help with this.
I took my laptop apart in order to get rid of all the dust inside it. I then put it back together. (I'd never taken a computer or laptop apart before.) At the end I was left over with three or four small screws.
The laptop then would not work if the battery was inserted (with the AC plugged/unplugged.) The only way I could get the laptop to turn on was if the battery was not inserted.
Here's an example of an occurrence that was happening:
1> With the battery out and the AC in, I turned on the laptop.
2> Then I inserted the battery.
3> The laptop cut out.
4> I then removed the battery. And then the only way I could get the laptop to turn back on again was to unplug the socket from the wall and plug it back in.
I talked to Dell support on the phone. They said it sounds like the battery was damaged. Thankfully, my battery was still under warranty, so I returned it and they sent me out a replacement. (not Dell. I had bought the battery from a "Trusted Seller" on eBay.)
However, while this new battery works, the laptop will now only recognise either the battery OR the AC. It won't recognise both at the same time. And this means it won't charge the battery. The battery ran out of power. And when I have the laptop running on AC, and insert the battery, the laptop cuts out just as before.
The battery appears to be still functional, but merely out of power. (I did the green-light check on the battery.)
Anybody any idea what I need to do next?
Thanks!
Hey, I'd really appreciate some help with this.
I took my laptop apart in order to get rid of all the dust inside it. I then put it back together. (I'd never taken a computer or laptop apart before.) At the end I was left over with three or four small screws.
The laptop then would not work if the battery was inserted (with the AC plugged/unplugged.) The only way I could get the laptop to turn on was if the battery was not inserted.
Here's an example of an occurrence that was happening:
1> With the battery out and the AC in, I turned on the laptop.
2> Then I inserted the battery.
3> The laptop cut out.
4> I then removed the battery. And then the only way I could get the laptop to turn back on again was to unplug the socket from the wall and plug it back in.
I talked to Dell support on the phone. They said it sounds like the battery was damaged. Thankfully, my battery was still under warranty, so I returned it and they sent me out a replacement. (not Dell. I had bought the battery from a "Trusted Seller" on eBay.)
However, while this new battery works, the laptop will now only recognise either the battery OR the AC. It won't recognise both at the same time. And this means it won't charge the battery. The battery ran out of power. And when I have the laptop running on AC, and insert the battery, the laptop cuts out just as before.
The battery appears to be still functional, but merely out of power. (I did the green-light check on the battery.)
Anybody any idea what I need to do next?
Thanks!









