“The units purchased are essentially low-end models and as such the lifespan is only estimated to be 15-24 month,” HP business development manager Gill Brown mentioned in his e-mail response to a complain as why the models HP2140 and HP2133 of a customer did not live past 15 months.
But HP market development manager for business notebooks Simon Molloy says the expected lifespan for desktop and notebook PCs is three to five years.
“Notebooks and netbooks do, by their very nature, tend to have a shorter lifespan than desktop PCs as they can be knocked, bumped or dropped while being carried or moved,” he wrote in an email response.
Depending on the model, netbooks and notebooks come with a year or three-year warranty. “As netbook prices continue to drop, the cost to repair the unit can be prohibitive and at times it can be more cost effective to replace it. HP encourages customers to upgrade their warranty to provide total peace of mind for the expected lifespan of the device,” Molloy wrote.
Read here in full.
But HP market development manager for business notebooks Simon Molloy says the expected lifespan for desktop and notebook PCs is three to five years.
“Notebooks and netbooks do, by their very nature, tend to have a shorter lifespan than desktop PCs as they can be knocked, bumped or dropped while being carried or moved,” he wrote in an email response.
Depending on the model, netbooks and notebooks come with a year or three-year warranty. “As netbook prices continue to drop, the cost to repair the unit can be prohibitive and at times it can be more cost effective to replace it. HP encourages customers to upgrade their warranty to provide total peace of mind for the expected lifespan of the device,” Molloy wrote.
Read here in full.
