Quote:
Originally Posted by Druthlen 
Thier techs insisted I had to replace the MB after failed bios. I spent 3 yrs working in a dell facility doing board lvl repair on MB with failed bios chips. It seems their techs didnt even know what a Bios chip was thinking the MB was as low lvl as it could get. BAH.
|
They do know what a BIOS chip is, but policies and warranties with manufacturers state that the whole motherboard must be returned.
They are not allowed to just return the single chip, much less let an end user risk de-solder and soldering it back again. Too much risk of causing more damage than good.
Yes, I know that some of us can be quite handy and know our ways around computers, but companies cannot simply take that risk with end users.