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Gateway md2614u rebooting with Video

post #1 of 7
Thread Starter 
I been trying to figure out why it's restarting over and over at start up. I took out the harddrive and ram and it's still doing it. Can it be a bad Mobo?

http://www.youtube.com/watch?v=nLcsL...layer_embedded
post #2 of 7
Making any differences if you boot up with just battery or with just ac adapter?

cheers ...
post #3 of 7
Try this and see if it will let you get this far:

Press F8 when the computer starts to bring up the menu
Select Safe Mode
Right-click on "My Computer" in start menu
Select Advanced tab
Under "Startup and Recovery" select Settings button
Under "System Failure" uncheck "Automaticlly restart"

The computer should halt at the blue screen the next time you restart. You still need to solve the problem causing the system crash. You can try a system restore:
In Start Menu:
Select Help and Support
Select Performance amd Maintenance
Using System Restore to undo changes
Run the System Restore Wizard
post #4 of 7

Yup. I have the same issue. Heres the funny thing. I have 2 of these laptops, they are identical and they BOTH have this issue after 2 years of use. Any video intensive programs seem to cause the issue. Reformating does not help. I have done it to both more than once. I have heard that our chargers are out of spec and that can cause the problem. I have the original chargers and it STILL happens. I have bought a secondary 3rd party LICENSCED charger to test on my second laptop, same issue.

 

MD2614u laptops

 

Crash after 20 minutes of graphic intensive use.

When I run my music apps they run flawless for hours on end with multiple processor intensive plugins running in the background. As for gaming these machines are now useless. :(

 

Good luck getting help from gateway. My advice? Use them cautiously

EVERY laptop made in the past 5 years have extremely complex graphics processors. Problem? Laptops arent meant to handle those graphics for very long. If your gonna use a laptop for gaming IT WILL DIE (Unless you shell out the 1200 to buy the decent for gaming laptop).

 

Altered Tek

-Los Angeles ca

post #5 of 7

Yup. I have the same issue. Heres the funny thing. I have 2 of these laptops, they are identical and they BOTH have this issue after 2 years of use. Any video intensive programs seem to cause the issue. Reformating does not help. I have done it to both more than once. I have heard that our chargers are out of spec and that can cause the problem. I have the original chargers and it STILL happens. I have bought a secondary 3rd party LICENSCED charger to test on my second laptop, same issue.

 

MD2614u laptops

 

Crash after 20 minutes of graphic intensive use.

When I run my music apps they run flawless for hours on end with multiple processor intensive plugins running in the background. As for gaming these machines are now useless. :(

 

Good luck getting help from gateway. My advice? Use them cautiously

EVERY laptop made in the past 5 years have extremely complex graphics processors. Problem? Laptops arent meant to handle those graphics for very long. If your gonna use a laptop for gaming IT WILL DIE (Unless you shell out the 1200 to buy the decent for gaming laptop).

 

Altered Tek

-Los Angeles ca

post #6 of 7
You may have an overheating cpu or gpu ( graphics chip)... Remove the heatsink and fan off both , clean off the old thermal paste, and replace it then put the heatsink fan back on ( after you have cleaned them out of course)...
post #7 of 7

These laptops have the AMD 216-0674026 north bridges ( hybrid combined with Radeon HD graphic card ) which fail often. Mostly they die because of the thermal pads which loose their heat conduct properties and after year / two years they starting to be " heating " pads. Too bad these amd chips don't have the thermal diodes, so they do not shut down when the temperature is too high ( with " bad " thermal pads they usually have more than 120C, so even sometimes the laptop can freez or the screen can have some artifacts then shut off due of the failure ). In fact sometimes the solder ball replacement helps in this case, but mostly it require to replace the chip for new one and improve the cooling system.

 

Its possible to replace the chip itself, or to replace the motherboard itself which the cost is higher than the chip replacement.

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