Hi it's my first post on this forum and I'm not a super techy person, so forgive me the simple language in describing my problem.
Just yesterday my AlienWare M9750 shut down abruptly while I was working on it. It has happened in the past when it would get hot. This time the laptop wasn't hot at all though. I tried to boot it up again and it only started up for about 10 sec. Tried again and it started for about 5 seconds. I left it sitting for about 10 minutes and tried again and it booted up all the way to the log-in screen and died. I left it overnight (unplugged) and today it would only boot up for about 3 sec each time I tried.
Here are some facts/symptoms that will be hopefully of some help to you:
- the DVD drive, the alienhead and hard drives make noise when it tries to boot up (a healthy boot-up noise)
- the fans start up for about 1 second (at boot-up) and then stop.
- the power cord LED on the computer and LED on AC adapter are both on
- My battery is dead
- same symptoms when trying to boot up with the battery out.
I took the laptop to the shop today and had a technician look at it. He said it's hard to say what exactly is wrong with it but his bet is that it's the ac input on the computer (it's a little loose) and that computer is not getting enough power to boot up. Is it possible even though the computer indicates the ac is plugged in (power plug LED is on on the computer)?
His second guess was that it's a fried CPU.
I will greatly appreciate some help with this issue before I dish out $150-$300 on the repair.
Thank you!
Just yesterday my AlienWare M9750 shut down abruptly while I was working on it. It has happened in the past when it would get hot. This time the laptop wasn't hot at all though. I tried to boot it up again and it only started up for about 10 sec. Tried again and it started for about 5 seconds. I left it sitting for about 10 minutes and tried again and it booted up all the way to the log-in screen and died. I left it overnight (unplugged) and today it would only boot up for about 3 sec each time I tried.
Here are some facts/symptoms that will be hopefully of some help to you:
- the DVD drive, the alienhead and hard drives make noise when it tries to boot up (a healthy boot-up noise)
- the fans start up for about 1 second (at boot-up) and then stop.
- the power cord LED on the computer and LED on AC adapter are both on
- My battery is dead
- same symptoms when trying to boot up with the battery out.
I took the laptop to the shop today and had a technician look at it. He said it's hard to say what exactly is wrong with it but his bet is that it's the ac input on the computer (it's a little loose) and that computer is not getting enough power to boot up. Is it possible even though the computer indicates the ac is plugged in (power plug LED is on on the computer)?
His second guess was that it's a fried CPU.
I will greatly appreciate some help with this issue before I dish out $150-$300 on the repair.
Thank you!
