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M17x R1- Screen goes black and laptop restarts

post #1 of 6
Thread Starter 
My brother was playing Dota-Warcraft the other day and all of a sudden the laptop restarted. After that the laptop would do fine for sometime, then suddenly it would slow down. I checked CPU usage and it showed and average of 90%. I performed a factory recovery (not a complete one). The laptop doesnt slow down now, but all of a sudden the screen goes blank and it reboots. I did a BIOS update to A06 too, but the problem persists.
Any idea whats going wrong here. Maybe a gaphic driver issue?
I really need to get rid of this problem asap, badly, cuz I now need to work on a design project and I would need to keep the laptop working for hours for my building renderings!
Any help would be greatly appreciated!
Meanwhile, I will perform a complete system recovery and format the other drives, and post an update!
post #2 of 6
Boot it up into Safe Mode and see if the restart does (not) occur.

cheers ...
post #3 of 6
I had a problem with black screens a while back, the way I ended up fixing it was I uninstalled the video drivers + swept them (with Driver Sweeper), then installed the Beta 197.84 Drivers from Dell's site.
post #4 of 6
My laptop is about to get a new set of GPUs for the same issue

I have tried various drivers to no avail, but it seems my secondat GPU is the issue

Try running with SLI disabled and see what happens
post #5 of 6
My new cards are on the way to my house as well, I convinced them to let me install them.
post #6 of 6
It funny how many of these issues seem to be the secondary card as well ????
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