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Replaced my dv2000 motherboard, now sound does not work

post #1 of 11
Thread Starter 

Hello, I am new to this forum:

 

I recently replaced the entire motherboard in my HP Pavilion dv2000 laptop computer (runs Windows XP).  The part I replaced was "HP Spare 417035-001".  However, I did not replace it with the exact same motherboard.  Instead, I used a COMPAQ 440777-001.  This may have caused some problems.

 

There is no volume control on the task bar, the Control Panel indicates "No Audio Device" "No Playback Device" "No Recording Device", and most strangely of all, the manual volume control on the keyboard--with little touch buttons for sound control and Quickplay--make an unusual shrill chirping sound and do not work when I touch them.

This is especially strange because even when the broken motherboard was still in the computer, the manual volume control and Quickplay buttons still made the normal beeping sounds. What is up with that??

 

The package did not include any driver CDs, instructions, or anything other than the motherboard itself.

I have attempted to go onto COMPAQ's website to find drivers, but it redirects me to HP. Then I downloaded the audio driver from HP, but when I try to run the installation wizard, it brings an error message:
"Driver Installation Failed: Could not find the MEDIA device for this driver."


I have attempted to simply Reinstall the sound driver in the Device Manager, which actually shows a problem with "Audio Device on High Definition Audio Bus". This is a Conexant High Definition Smartaudio HD2. The reinstallation does not work, and states it "cannot find the necessary software."

 

 

post #2 of 11
You might need to install the Microsoft Audio Bus Definition pat5ch before installing the audio driver under XP. Search for KB888111

cheers ...
post #3 of 11
Thread Starter 

All I can obtain from a search for KB888111 is that KB888111 is impossible to obtain.

post #4 of 11
Give this a shot

cheers ...
post #5 of 11
Thread Starter 

Thank you very much for the link.  I downloaded the .exe file, saved it to my desktop, and ran it. 

 

It ran some kind of program for 2 seconds (I saw a loading bar) when suddenly an error box appeared:

 

 

Quote:

KB888111WXPSP2 Setup Error

 

Setup had detected that the Service Pack version of this system

is newer than the update you are applying.

 

There is no need to install this update.

 

[ OK ]

 

 

Sorry, but it seems that this is not the answer to my problem. 

post #6 of 11
Not really - if you are on SP3 then search the net again for the mentioned KB above - MS made a booboo in not really updating that patch correctly in SP3

cheers ...
post #7 of 11
Go to

Start>Settings>Control Panel>System

and select the hardware tab at the top

then select Device Manager

Do you have any devices that has a yellow exclamation point on the icon or listed as unknown?

If not expand the Sound, video and game controller heading

Is there any other device OTHER THEN

Audio Codecs
Legacy Audio Driver
Legacy Video Capture Driver
Media Control Devices
Video Codecs

If the answer to both of those are no you have a bad board.

the orginal board i am willing to bet stopped posting or freezing.... no audio can be caused by the same thing that causes no post and freezing

If you have any questions post them or pm me and i can help you.
post #8 of 11
Thread Starter 

Don't worry, I've used the Device Manager lots and lots already.


There are two drivers that have a caution yellow [ ! ] symbol on them:


The first is listed under "Other Devices".
This menu opens up to a submenu with one item, "Modem Device on High Definition Audio Bus".
The properties say that the location is Location 65535.
The device status says "This device is not configured correctly. (Code 1)  To reinstall the drivers for this device, click Reinstall Driver.
Clicking this button brings up the familiar Hardware Update Wizard.
If I click "Automatic Install", it says that "The hardware was not installed because the wizard cannot find the necessary software."
I have tried to install the Drivers suggested above using the "Advanced" method, but it does not work.


The second driver is listed under "Sound, video and game controllers".
This menu opens up to a submenu with several items:  Audio Codecs, Audio Device on High Definition Audio Bus, Legacy Audio Drivers, Legacy Video Capture Devices, Media Control Devices, and Video Codecs.
The item with an error is "Audio Device on High Definition Audio Bus".
Again, the properties state that the location is Location 65535, and "This device is not configured correctly. (Code 1)". 

Automatic Install cannot find the necessary software. 

 

I do not know what to do!  I've downloaded so much stuff on my computer, it's hard to tell which drivers are ones I've tried and in what order.  I keep running all kinds of programs and install wizards, and sometimes they seem to do something and require a restart, but I can always tell they don't work because the sound bar volume control still makes that high-pitched "beeep" when I touch it, so I know there is no volume control. 

post #9 of 11
Try letting it search online for the driver

double click on the items that need a driver
select update or install driver

and go though the steps and one of the options will ask you if you would like to search online select yes and see if it can find the correct driver
post #10 of 11
Thread Starter 

Thanks, but that option is never provided. 

 

I even downloaded some "Driver Detective" software to search online for missing drivers for me, and while it DID identify my two missing drivers, it required me to pay $30 in order for it to actually do anything about it.  So... I deleted it with indignant rage.  I'm not about to pour $30 into something that *might* fix my computer.

post #11 of 11
Quote:
Originally Posted by Wanderfellow View Post

Thank you very much for the link.  I downloaded the .exe file, saved it to my desktop, and ran it. 

 

It ran some kind of program for 2 seconds (I saw a loading bar) when suddenly an error box appeared:

 

 

 

 

Sorry, but it seems that this is not the answer to my problem. 


Let's give this a try, and as usual the disclaimer - do this at your own risk.

- Create a restore point first, very important
- backup your registry
- Open Regedit and go to : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows
- Find CSDVersion Key (Legend: 100 (hex) = SP1 / 200 (hex) = SP2 / 300 (hex) = SP3)
- Change CSDVersion from 300 to 200 and Restart
- Install kb888111xp2.exe (Microsoft UAA Patch) from the link you got
- Change CSDVersion back to 300.
- Restart
- Try installing the audio driver again

cheers ...
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