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Alienware M7700 D9T Technical Help, hard drive

post #1 of 9
5/7/11 at 1:46pm
Thread Starter 

The alienware listed i own is having problems and i cannot find anyone to help me remedy the situation so any and all help is greatly appreciated.

 

Anyway, i recently installed a new hard drive into the rig along with the original and now the computer cannot recognize either, even my repair boot disk cannot find them.  When i try to do anything the bottom heats up like it wants to catch on fire which i know already that heat is an issue with these computers but not the hard drives.  I'm starting to think that maybe I need a new IDE connector cable or something.

 

Please help!!!

 

 

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post #2 of 9
5/9/11 at 5:21am
So what happens when you boot? What is the error message you are seeing?
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post #3 of 9
5/9/11 at 6:23am
Thread Starter 

The message i get at first is no bios installed but i can get into the cmos so idk what that's about, but after that it's a "No OS Installed" error and i cant get past that.  I have tried recovering XP with a refurb disk but it says the hard disk drives cannot be located and it wont let me install it on my usb one nor can i install a fresh copy of vista as it will not see my hdd's either.

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post #4 of 9
5/10/11 at 6:07am
I think you mean you can get into the bios? Try looking through the boot order and make sure the hard drive is set as primary.
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post #5 of 9
5/25/11 at 7:05am
Thread Starter 

yes i did mean the bios i got ahead of myself sorry about that, i looked through the boot menu and that isnt an option since the drives cant be seen.

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post #6 of 9
5/25/11 at 7:13am
Quote:
...installed a new hard drive into the rig along with the original and now the computer cannot recognize either, even my repair boot disk cannot find them

So did you try removing the new one and just use the old one?

cheers ...
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post #7 of 9
5/25/11 at 7:15am
have you tried just one drive again (test each drive seperately
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post #8 of 9
5/25/11 at 7:18am
Also have you got the lastest BIOS installed ?
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post #9 of 9
5/31/11 at 9:13am
Thread Starter 

i have tried both separetly and still nothing and i am fairly certain i have the latest bios installed

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