I own an Acer Aspire 7740 laptop. The system has been malfunctioning and having problems booting up. I own the Acer factory disks (5) and wished to use them to boot the system from the DVD and then format the drive and reload the OS ( Windows 7 32 bit). Following the instructions that came with the disk did not work. I was directed to restore the system from an earlier point, not the DVD,s. This worked for a short while and then the problems started again. I noticed that the instruction sheet that was included with the disks stated that you should reboot and press F12 for an Acer product. This did not work. The Acer website contradicts this and states you should use Alt and F10. This also does not work. I contacted Acer via a chat and they gave me instructions for an Emachines laptop.
Currently, I can boot up in safe mode. The hard drive seems to function as well as the DVD. Can anyone please tell me how to resolve this issue. By the way, I also made a disk image on an external hard drive.
Thanks in advance for any help with solving this problem.