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extensa 4120, help;

post #1 of 12
10/12/11 at 10:31am
Thread Starter 

i have an acer extensa 4120 series, it has xp on it, the one day it shut off and wont fully turn on, its stuck in a partial reboot, it opens with windows did not start sucessfully, goes to windows xp, a blue screen with flash, too fast to read, then reboots again, no beeps, i can get into the bios/set up, but i dont know what to do there, if theres anything i can do, please help

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post #2 of 12
10/12/11 at 11:49am
Boot up from an OS installation disk and see if you can perform a system repair from it

cheers ...
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post #3 of 12
10/12/11 at 12:00pm
Thread Starter 

whats an os disk, where do i get one?? and how?

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post #4 of 12
10/12/11 at 12:10pm
You don't have a Windows XP installation disk? Search the net for Windows XP ISO, download the file and burn it to a disk - that will be your installation disk. Use the COA key underneath your notebook for activation.

cheers ...
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post #5 of 12
10/12/11 at 1:45pm
Thread Starter 

i tried that, and nothing worked,  do you happen to have the xp file???  i just get a solid black screen, then the  windows page with the options, you know safe mode ect,  then the windows xp page  then a flash of a blue page too quick to read, then back to the begining

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post #6 of 12
10/12/11 at 2:04pm
Quote:
Originally Posted by Wendy Zantinge View Post

i tried that, and nothing worked,  do you happen to have the xp file???  i just get a solid black screen, then the  windows page with the options, you know safe mode ect,  then the windows xp page  then a flash of a blue page too quick to read, then back to the begining


You re-installed the system from scratch? After the new installation you have the described issue? No error during OS installation?

cheers ...
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post #7 of 12
10/12/11 at 2:10pm
Thread Starter 

well you said download xp iso, and make sure the boot is set to cd, i tried that, this happened before and then it wouldnt do anything anymore, so the guy installed it on my comp, he put a sticker on the bottom?   could you tell me exactly what im supposed t o do, this is on my other laptop

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post #8 of 12
10/12/11 at 2:15pm
Cool - so you have the disk, you booted up from it - did you ever get the screen where it asked you to confirm the agreement, then proceeding into formatting the hard drive?

I am going slow with the steps here to try figuring out exactly where the problem starts to occur.

cheers ...
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post #9 of 12
10/12/11 at 2:29pm
Thread Starter 

no i didnt get any screen, just a black screen with a curser flashing, but you cant type anything

 

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post #10 of 12
10/12/11 at 2:32pm
Quote:
Originally Posted by Wendy Zantinge View Post

no i didnt get any screen, just a black screen with a curser flashing, but you cant type anything

 


So, when you start your notebook up - you have nothing but this black screen with a cursor flashing, with or without the installation disk - correct?


cheers ...
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post #11 of 12
10/12/11 at 2:44pm
Thread Starter 

no, first we have the acer screen with the boot set up things at the bottom, f 12, then it goes to the windows did not start successfully, do you want to run  in safe mode, ect ect

 then the windows xp page with the scrooling line at the bottom, then a blue screen flash, cant read it, i think it shuts down, then  it starts over

 

with disk

 

it goes acer screen, then black page with  curser, then it goes to the windows did not start successfully, ect ect

 

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post #12 of 12
10/12/11 at 2:56pm
Quote:
Originally Posted by Wendy Zantinge View Post

no, first we have the acer screen with the boot set up things at the bottom, f 12, then it goes to the windows did not start successfully, do you want to run  in safe mode, ect ect

 then the windows xp page with the scrooling line at the bottom, then a blue screen flash, cant read it, i think it shuts down, then  it starts over

 

with disk

 

it goes acer screen, then black page with  curser, then it goes to the windows did not start successfully, ect ect

 


1) with disk .... It seems to me that either the system is not setting up with booting from the disk (correctly) or the disk itself is bad, forcing the system to go back to the hard drive and then the looping

2) The looping through the XP screen and the BSOD screen can only mean that the system files are corrupted, or the drive itself is failing. Until a re-installation happens, I am holding out for just some bad files.

You can try the followings:

a. making sure that notebook can really boot up from the optical drive. Download and burn a LiveCD then boot from it
http://livecd.sourceforge.net/download.php

b. if a) works then find yourself another known good XP installation disk and try again

cheers ...
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