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Toshiba; no video or sound on bootup.

post #1 of 23
Thread Starter 

 

I have a disabled Toshiba Satellite laptop that I received from my friend tonight. Normally, I'm an okay PC technician. However, I only work on desktops. Not thinking that there is much difference between laptops and desktops besides the formfactor and obvious differing hardware requirements, I offered to take the "broken" laptop off his hands. He told me the immediate problems were that upon turning on the PC, there would be no video on the monitor and the only seemingly thing that would turn on on the laptop would be the fan. He said he didn't drop it and nothing was spilt on it. He said it just stopped working one day.  Think it was a minor screen problem that could be fixed, I happily took it home and went straight took work.
 
Immediate Findings:
I noticed at first that the led for the HDD reading light on the front of the laptop would not flash to indicate that the HDD was being read from upon booting. I didn't really worry about this because I know there are some BIOS options to disable this. Upon further inspection, I noticed that the keyboard, when the laptop is turned on, reacts to buttons presses such as the FN key (The FN led light toggles on when the FN button is pressed) but the CAPS LOCK button does not light up (The led light is built into the button). At first, this made me think that the motherboard was a-okay since the keyboard was responding to a extent. Another finding that reinforced this theory was the DVD drive. Upon booting up, the DVD drive led would light up and you could clearly heard the DVD drive spinning in attempt to locate a CD/DVD in the drive and quiet down after failing. This let me know that the connections to the DVD drive were working appropriately. Another finding was also the led's for the Battery and Charging indicators. They would light upon inserting the laptop's charging cable. So I crossed off battery from the list for obvious reasons. This also reinforced that the mobo couldn't be the problem. I then turned my attention to the HDD. I removed the cover and opened the DVD drive (to keep it from spinning up) and listened for sounds coming from the HDD. Despite what the led for the HDD indicator told me, the HDD was indeed spinning up. I could hear it reading as well. I also noticed that upon booting, there would be no POST beep or POST screen on the monitor. I held the laptop at an angle to the light in my room to see if the possible problem was a broken backlight. However, there was no information on the screen at all, let alone a backlight booting. There was also no sounds indicating that Windows was booting through the speakers OR headphones.
 
TL;DR: The HDD, DVD and battery's worked fine. There was no apparent problem with the connections. However, there was no sounds indicating a booting PC (no POST beep or Windows 7 "DING" to show that windows booted up via the built in speakers or headphones.)
 
Actions Taken:
I took the initiative to check the HDD to ensure that it was not a failing drive. I opened the cover to the SATA drive and hooked up the drive to my desktop. The desktop recognized the HDD and even booted to it. I reinstalled Windows 7 on the drive to ensure that it could be read and written to. Windows 7 installed correctly and was booted to and ran fine. Thinking that this might the issue (corruption I've seen can cause a PC to stall on boot up during POST) I reinstalled the SATA drive back into the laptop but to no avail, I received nothing and the laptop still refused to boot. Moving from the HDD to the RAM, I tried unloading and loading the RAM into different slots on the laptop but still no booting. Moving from the RAM to the battery, I tried removing and replacing the battery. No luck. Thinking it might still be a monitor problem, I hooked up a second LCD monitor to the VGA port on the side of the laptop. No response. This LCD monitor is the one I use for my desktop from which I'm typing this message. So I tried my luck with a RCT monitor. I also wanted to try this RCT monitor due to the fact that it told me when there was no cord signal. I turned on the monitor and indeed the "No Cord Signal" error (which I will be referring to it as such from now on) appeared. I plugged in the monitor to the laptop and the error vanished for a few seconds,then returned. Turning on the laptop returned the same results, a vanishing of the error then a returning of the error. Removing the cord produced the same results. This is when I began to worry that it might indeed be a mobo problem besides the past issues. I could also not get the sound to produce itself from either headset or built in speakers. 
 
TL;DR: Pulled out HDD, placed in Desktop. HDD read. Reinstalled Windows 7 successfully and booted to said drive. Reinstalled drive to laptop with no results or booting to the drive. The drive still reads. No sound at all from the laptop other than hardware running from either built in speakers or headphones.. No booting from the DVD drive with bootable disc in. RAM switched into different spots, no response. Two working monitors placed into VGA port with no response upon booting. 
 
 
ANY help at all would be appreciated. I would LOVE to get this powerful laptop up and running. :D
post #2 of 23
"bake" it!

(baking = the charlatan art of throwing a stripped notebook motherboard or a graphic chip in the oven - surprisingly this seems to fix 99.99% of the non-start dead boards and graphic chips)

cheers ...
post #3 of 23
Thread Starter 

Well do you have specific instructions? I don't wanna toss the mobo into the oven at 500 degress and melt the thing. XD

post #4 of 23
post #5 of 23
My baking recipe is buried somewhere in one of those threads and posts smile.gif

cheers ...
post #6 of 23
Thread Starter 

Well I'll keep this as a last resort. Don't wanna risk destroying it if there's a chance to recover it saftely.

post #7 of 23
Of course. From your OP description you haven't taken the CPU out and maybe applying new thermal paste just yet. Try that

cheers ...
post #8 of 23
Thread Starter 

I haven't tried that yet. Thankfully and fortunately, I still have some thermal compound from my 360 repairing days under my bed. So i'll be using that. But the whole baking method has gotten my hopes up. :D

post #9 of 23
Quote:
Originally Posted by Deathscreton View Post

I haven't tried that yet. Thankfully and fortunately, I still have some thermal compound from my 360 repairing days under my bed. So i'll be using that. But the whole baking method has gotten my hopes up. :D


smile.gif Just go easy on the sauces and spices winknudge.gif

cheers ...
post #10 of 23
Thread Starter 

I opened up my laptop and reset and reconnected everything I possibly could. No luck. So I'm left with the possible cause of a mobo problem. OFF TO THE OVEN!!

 

However, I noticed that my mobo has a CMOS battery saudered to the board. Would it still be safe for baking? (I was going to go to 385 degrees for ten minutes.)

post #11 of 23
I would personally un-solder that CMOS battery. It is a pain in some brands/models notebook Mark the wires correctly for re-soldering.

cheers ...
post #12 of 23
... and don't touch / move the board for at least 40min or more after the baking. Just turn off the oven and leave the oven door open

cheers ...
post #13 of 23
Thread Starter 

Dammit. I have no way of doing that. :|

 

What's the worse that could happen? It explode?

post #14 of 23
Not sure, but nothing good for sure - battery and heat don't mix well you know wink.gif

cheers ...
post #15 of 23
Thread Starter 

I figured that much. Crap... Wut am I gonna do.... I think I have a friend next door that can do it. If worse comes to worse, I'mma just bake the battery along with it. I can always buy a new battery for a dollar or so. 

post #16 of 23
Quote:
Originally Posted by Deathscreton View Post

I figured that much. Crap... Wut am I gonna do.... I think I have a friend next door that can do it. If worse comes to worse, I'mma just bake the battery along with it. I can always buy a new battery for a dollar or so. 


If that is the case, best way is to cut the battery off, and replace it afterward. It might make a small bang, besides possible toxic fumes with the battery left on the board? winknudge.gif

cheers ...
post #17 of 23
Thread Starter 

I might be able to do that. 

 

The adverse effects of not having a battery for the CMOS is constantly losing BIOS settings right?

post #18 of 23
Yes. Might have issue with starting up sometimes due to the losing of the settings.

cheers ...
post #19 of 23
Thread Starter 

Screw my life... I don't want to have to keep the laptop on at all times. :|

post #20 of 23
Thread Starter 

So, unbelieveably, I baked the motherboard and was able to fix the problem. But now I repeatedly aquire BSOD whenever I try to boot up Windows, either from the HDD or from a bootable disc. Any ideas? I'm going to crack it open again and try to reconnect eveyrthing. I have a haunting feeling that there's a wire unplugging or something of the sorts.

 

EDIT: Found something interesting about the BIOS that comes with the Toshiba laptops. Apparently, the older versions (Anything lower than 1.80, me having 1.40) aren't compatible with installing Windows 7 x64 bit. I'm guessing this also means all recovery discs and the such (which I tried and all gave me a BSOD.). Funnily enough, my friend had Windows 7 on here when I took the computer off his hands. Perhaps it was a x86 bit version? Or maybe it came preinstalled. I have no idea, but I just need to either install Windows XP or get a CD for installing this BIOS (which I think would be the better option). Scavage hunt here I come!


Edited by Deathscreton - 10/24/11 at 12:12am
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