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Problem with my lights on my m17x r2!

post #1 of 4
2/11/12 at 8:42am
Thread Starter 

Hi guys!

 

(Firstable sorry for my bad English!)

 

About 3 mounth ago I bought Alienware M17x r2 on e-bay! I had had no problem for 3 weeks, and then I decided to reinstall Windows 7! After that all lights on my Alienware did not work... When I start control center there is a  warning ( Microsoft .NET Framework). So I tried everythink installed old versions of CC, installed all versions of Framework (3.5, 4.0), installed SDK, all drivers... NO change, they still do not work... Also I saw in my device manager that I have one unknown device (id: "USB\UNKNOWN").
But there is another problem.. when I bought my Alienware I did not get any of recovery cds.

1.I am looking for any information where to get (buy,download...) these recovery files...

2.If you have any advice how to get my lights to work, please HELP me!

 

Thank you very very much!

 

gilgames05

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post #2 of 4
2/11/12 at 9:00am
Quote:
Originally Posted by gilgames05 View Post

Hi guys!

(Firstable sorry for my bad English!)

About 3 mounth ago I bought Alienware M17x r2 on e-bay! I had had no problem for 3 weeks, and then I decided to reinstall Windows 7! After that all lights on my Alienware did not work... When I start control center there is a  warning ( Microsoft .NET Framework). So I tried everythink installed old versions of CC, installed all versions of Framework (3.5, 4.0), installed SDK, all drivers... NO change, they still do not work... Also I saw in my device manager that I have one unknown device (id: "USB\UNKNOWN").

But there is another problem.. when I bought my Alienware I did not get any of recovery cds.


1.I am looking for any information where to get (buy,download...) these recovery files...
2.If you have any advice how to get my lights to work, please HELP me!

Thank you very very much!

gilgames05

http://support.alienware.com/Support_Pages/Restricted_Pages/driver_downloads_processed.aspx?os=W764&cat=&manu=&item=

Browse the Alienware Section for "command center" - good luck

cheers ...
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post #3 of 4
2/11/12 at 10:07am
Thread Starter 

Try everythink with this drivers, do not work... somethink alse?

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post #4 of 4
2/11/12 at 3:35pm
Quote:
Originally Posted by gilgames05 View Post

Try everythink with this drivers, do not work... somethink alse?

from the above link it should take you to Dell Support
http://www.dell.com/support/drivers/us/en/19

You tried all of these drivers already?

cheers ...
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