NotebookForums.com › Forums › Notebook Manufacturers › Dell Forums › Dell Notebooks - General › Need some help please
New Posts  All Forums:Forum Nav:

Need some help please

post #1 of 5
3/5/12 at 10:20am
Thread Starter 

Hi everyone,

 

I've ran into some trouble with my XPS L501X - it seems my touchpad isn't working, it will allow for cursor movement, but it won't double click (or right or left click), also, when I plug in another mouse, the same thing happens (although intermittent).  At first I thought driver issue, so I reinstalled with no luck to fixing the problem.

 

Any other ideas?

Reply
Reply
post #2 of 5
3/5/12 at 10:20pm
Quote:
Originally Posted by Nathan Neely View Post

Hi everyone,

I've ran into some trouble with my XPS L501X - it seems my touchpad isn't working, it will allow for cursor movement, but it won't double click (or right or left click), also, when I plug in another mouse, the same thing happens (although intermittent).  At first I thought driver issue, so I reinstalled with no luck to fixing the problem.

Any other ideas?

Try removing (uninstalling) the device within devices manager and restart

cheers ...
Reply
Reply
post #3 of 5
3/6/12 at 6:56am
Thread Starter 

Tried that and it didn't work, thanks though.

 

Any other ideas?

Reply
Reply
post #4 of 5
3/7/12 at 2:17pm
Got a system restore point?

cheers ...
Reply
Reply
post #5 of 5
6/17/12 at 11:15am

Hi,

 

My name is Ipshita and I work for the Social Media and Community Team at Dell..

It can  be an issue with the touchpad; you can try the following steps and hope it resolves the issue:

Change the Sensitivity Settings for the Pointing Device from Control panel - Mouse - Device Settings - Dell Touchpad tab.

Since you have already tried downloading the drivers you can. Run custom diagnostics on Dell 32 Bit Diagnostics or on Dell PC Dr using the following steps

Click – Search

Type-Dell Diagnostics Or PC Checkup

Double Click on the PC Checkup: A window will open Choose the Custom Test Option on the Touchpad

In case the Pc checkup is not installed you can install it from the following link

 

http://tinyurl.com/6npd8md

 

 

Please  respond to the same mail for further assistance

 

 

 

Reagards

DELL-Ipshita

Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Dell Notebooks - General
NotebookForums.com › Forums › Notebook Manufacturers › Dell Forums › Dell Notebooks - General › Need some help please