Can't get into BIOS

I have a HP 4420s Pro book Laptop type XT940UT #ABA. When I first got this pro book I set up the master administrator bios password and that was the last time I used it. Now I have done some stuff to the laptop and want to get into the bios to turn the "Run Fan on high always" option on. The problem is I have no clue what the password is. I have tried every thing I could think of. One place told me I would have to replace the bios password chip on the motherboard. Not having skills at replacing a 1mm square 8 prong chip on a 400$ motherboard, I don't feel like wrecking something. When I have talked to people at HP they send me to a place in the system software manager and these steps say:

1. Locate BCU (BiosConfigUtility.exe ) in the SSM install directory. Copy it to the target notebook as applicable.
2. Open a command prompt window with Run as Administrator option that is available by right-clicking on the command prompt icon before opening it.

**** So if anyone has any idea on how to get around this, or knows maybe what I'm doing wrong I would much appreciate it.  Thank You!

does nothing. Finding the command was no problem. BCU doesn't do nothing when I open the command and type anything bios into the command and press enter = Nothing!!! LOL!! Driving me nutts!!! There is no way possible to get into the BIOS on this laptop!! CMOS or Rtype battery= NOTHING! freaking me out, bought ready to smash it! lol

It doesn't have a cmos battery. It has a Rsomething batthery. It's just a round circle battery like the ones that are the size of a dime you see that are common. Removing this doesn't do anything. These probooks have bios chips on the motherboards and I guess the only way to fix them is to send it in to dell where they have the master password.  A bunch of BULLSH** if you ask me. But I guess if I was 007 and had files on it and it was stolen, i wouldn't have to worry about someone getting to them. Thank god the drive lock wasn't turned on or I'd really be screwed. No matter what I do I cannot get biosconfigutility.exe to come up in the command prompt. It just flashes once and its to fast to read what it says. This sucks....

No, I would have wrote it down myself. The problem is though, I bought this from a friend for cheap because the LCD screen was shattered. He got $300 estimates to have it fixed so he sold it to me cheap. Well I ordered the screen off ebay (55$) and fixed it myself in about 20 minutes and bam it worked perfect!! HOWEVER, about a week after he sold it to me he passed away in a sudden car accident (hit by drunk driver). I didn't replace the screen until after a month of buying it because I didn't have the extra $ to buy the actual lcd display. The whole point of all of this is that, I bought it, the screen was shattered so I couldn't see anything when it was turned on but garble and didn't realize HE NEVER GAVE ME THE BIOS ADMINISTRATOR PASSWORD!! dooohhhhh....... LOL  Then he gets killed by some drunk loser idiot and obviously I can't ask him what the password is. Unless you know a good psychic that can speak to the deceased? LOL So this is my situation right now. I couldn't even get into Windows because he never even gave me that password either (he didn't think I would fix the laptop, I think he thought I would part it out to make $, he was very well off and I'm not so selling me his broken 4420s that he paid a lot of $ for wasn't a bif deal) so I just installed a fresh copy of Windows 7 Pro Ultimate and BOOM I don't need the windows password anymore!! I am currently using the laptop, which is awesome btw, but in the BIOS there is an option to turn the fan speed on HI all the time for when using it for gaming and an option to turn the 2.4GHz processor TURBO BOOST on so it runs at 2.9GHz without any overclocking or any of that. I would like to get at those 2 options but you have to know the original bios master password. I made another administrator bios account using the HP Protect tools security stuff but it won't let me get into those 2 options or the security options unless I log in as the OG bios password.....At least I can be thankful the drivelock wasn't on or this would be totally useless. LOL. If you have any ideas or know of any way to get around that bios password besides taking out the RTC battery (doesn't work) let me know!! Thanks!

Jason Herek

well if you can get into the BIOS you can activate the XP image partition and use XP PRO instead of Windows 7. This is one of very few newer laptops that run XP. I also discovered that I have a HP Quick View program. When the laptop is turned completely off, you can hit F6 and a smaller screen appears and it's logged in online (as long as you have a conneciton) and you can check your email or use google, do anything online, print a document, all without booting up the laptop. It's a pretty cool little option. Theres a bunch of times where I just want to check my email or print something. The Bios stuff is still annoying me. I created another admin Bios user with a password and it will let me change almost anything in the bios except security, drivelock, and lojack

I figured out how to correctly get into the BIOS and how to go about doing that for any HP Probook model.

The bios config utility and all that other mumbo jumbo that other people were throwing at me to try, taking out the cmos battery, none of that stuff works on a newish 2010 or newer HP business notebook because they all have TPM chips built right into the motherboard.  Eventually I got in touch with the correct HP tech person, sent them my UEFI information so they could make me what was called an SMB file.  All I had to do was upload the SMB file they emailed me anywhere onto my HDD, then shut of laptop completely, take out battery, unplug laptop, plug it back in with battery still out, NEXT  HOLD the windows button and the left, right, up, arrow keys when you hit the power on button. My laptops fan went into hyperspeed for about 10 seconds thena few beeps and clicks and it turns on like normal. When you can hit F10 and go into the BIOS screen, now you can reset the entire BIOS back to factory settings, resetting the ADMIN passoword etc.  This is actually a really cool feature because now I have bit locker on all my solid state hard drive and regualr hdd.  I also have a ton of security stuff now that I didn't even know about. HP's security set ups on these busines model notebooks far exceeds any other laptop I've ever used. I litteraly have a facial recognition with my webcam instead of typing in a password, a fingerprint sensor, LO JACK wich after 5 tries getting any password wrong starts snapping pictures with the webcam and sending out GPS coordinates so you can retrieve your laptop.  I thought that was amazing.  Another security feature that is sweet is if someone, even say the FBI takes out your HDD, there is a security feature that wipes it and makes it completely impossible to retrieve any info off of it. You might say, "yeah you can always get the info", not with this feature, this securtiy feature is made for and used by all brances of the Department of Defense including CIA. I am way more skilled since I first posted this original question now so if you have any questions or need help don't be afraid to ask!

Sorry for not being specific about that.  When you call HP customer service, the first technical help person you will speek with is level 1.  Well the technical person who is actually if I remember right a computer engineer and he is level 3 technical support.  After you give HP all the info they need the Level 1 tech person can send the "JOB" over to the Level 3 tech and sometimes the Level 1 tech will reply with the file the Level 3 tech built specific for your model (yeah, they have to build specific files to make those SMB BIOS reset files) or sometimes the first tech will just tell you that a level 3 tech will call you and he will help you directly. Kind of depends on the HP support person you get, sometimes the Level 1 people know their stuff and sometimes they don't.  Just remember you will have to be able to prove ownership of your laptop ( I don't have and the level 3 tech was so cool he didn't even ask for it) because obviously they run into thieves but once your on the phone with a tech person and you give them your address, phone number, and then read all the serial number info to them and they know your being truthfull you can get by the ownership proof.  Worst case go to Staples, buy a reciept booklet, bam write yourself a receipt, scan and send it to them.  They will also need the UEFI info to make that file. I think that's about it.  So if you are having the BIOS problems, I would call and get the first tech on the phone and tell him you need a level 3 tech to make you a custom SMB file using your UEFI info. This will speed up the process massively.  I meesed around online for 6 months trying to do all the other BS to reset the bios and finally I figured out how to do it correctly and easily.  Just remember to save the SMB file to a bunch of different places and to a CDRW in case you need to reset those BIOS to factory default when you go to sell your laptop in the future!!

Hope this helps buddy!

Yeah, nice fix, I just typed it super fast.

What does UEFI mean?

UEFI (Unified Extensible Firmware Interface) will be a specification detailing an interface that helps hand off control of the system for the pre-boot environment or in laymens or what I think it means = Its like a file or page that shows the entire layout of your PC / Laptop including serial numbers, security, and all the information that one would need to make a file that will only work for your specific computer. 

In 2010 ( I think ), maybe a few years earlier, laptop makers had to finally face the fact that thieves were stealing laptops by the truckload, resetting the CMOS battery or BIOS somehow and besides a bad serial number ( well who really reports the serial number to the police when a laptop gets stolen out of their car at school? Nobody because 80% of places that notebooks are stolen are private property meaning no police.  Well to fix this issue and making it literally impossible or super expensive to get a newer stolen laptop to work manufactures started implamenting TPM chips directly built into the motherboard of that particular laptop.  Each laptops TPM chip is specific to that Laptop ONLY and the UEFI information has to be etched onto this TPM chip by a $25,000 machine that HP engineers etc. have.  So unless your power rich, good luck with etching a TPM chip for a stolen laptop because you have to prove ownership to HP and most of us don't have $25,000 to spend on a machine for "Our stolen laptop raquet mafia". LOL!  I was almost fooled into buying a TPM chip because when you start looking into this you can buy the chips on eBay for $30 and eBay makes it sound like you just slap it in and boom you have reset BIOS.  Only HP or someone will the knowledge will tell you about the TPM etching process.  So to this question about what is the UEFI, my answer would be it's the delicate file of information a technician would need to make a specific file to fix a problem with your specific machine.  They need this info obviously because of the TPM chip like I wrote above.

Where did I get this info? 

From forums like this one speaking to smart people, from HP support section where certified techs that specialize in HP products answer questions.  The HP support forum is pretty much set up just like this and the other dozen PC / Laptop forums online wich was 95% of where I found my info.  The cool part about the HP forum is if you have a problem of any kind with your specific notebook / laptop, odds are pretty good someone else out there has had the same exact problem with the same model so the forum is set up so the techs send you to those answers.

What does SMB mean? 

Sorry it was actually called a SMC.BIN file, I just checked. 

Hope this helps out some more buddy!