Hi guys. First of all, i would like to say hello to everyone. And thankyou for reading my post. I feel bad for simply signing up here, just because i need a problem fixed. But this is really annoying me and i didn't know where else to go.
I'm interested in restoring my Acer Aspire 5738G to factory settings. (I've done it before and i never seemed to have a problem).
I know it should be simple to do this, by simply pressing "Alt" and "F10" at the Acer Splashpage when you bootup, and going to the acer eRecovery page. But when i do this i get the error message,
HDD RECOVERY VALIDATION FAILED"
I've tried my hardest, searched all over google for a solution, but every problem seems to be different.. And i can't figure out what is particularly wrong with my computer.
I am only an amateur when it comes to computers, and disks, partitions, locating partitions, etc etc is not my strong suit.
Is there anyway i can check if the hidden partition "PQservice" is still in my drives?
If it helps in anyway, i though i might mention that the previous time i restored back to factory settings... When i completed it, i didn't fully complete the windows installation process, and now whenever i log into my computer, it mentions that my "windows is not yet genuine, click here to register it blah blah blah". I didn't bother doing it because i assumed it wasn't vital, i was and have still been able to use my computer fine for the past year or so without having to do it. But i thought i would mention it anyway.
If anyone could give me any information at all to accessing the Acer eRecovery page, i would be extremely appreciative. I do not have a recovery disc or anything.
Thanks in advance.