I went to turn my notebook on today and I get nothing. All the indicator lights are on and there is a blinking cursor on the screen, but it won't boot up. Does anyone know what might be the problem?
My name is George I work for Social Media and Community Outreach Team at DELL ,
With regards to your concern mention below are few steps to help you in resolving this problem .
- Check if there is any external device connected to your system or a CD in the CD drive ,please remove and restart.
- Confirm HDD is recognized in BIOS,
how to : when restarting the system tap F2 at the Dell Logo . Next screen that you see is the system set up screen .look for Primary Hard Drive and Size .
If detected it would mention the size of the HDD ,if not :NONE .
- If Hard drive is not detected it’s a Hard drive issue .If detected it would be a software issue .
- Please update us with Operating system so that we can go ahead with further assistance
Remove battery and power adapter. Hold down the power button for about 40secs and then retry. Try also swapping out the ram modules .