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M17X R3 unable to update BIOS and Graphics card drivers

post #1 of 4
Thread Starter 

I was reading on another forum (can't remember which offhand) that there were some "new" bios updates for the R3

I checked on the Dell website and found that there indeed were, both updates A08 and A12, I did a quick check of my system and found that I had bios revision A06, so either one would would be an upgrade.

 

however, when I go to download them from either the USA site or the Europe one (and no matter what download method I use) I get one of the following messages:

 

 

 

any help will be greatly appreciated regarding this issue

 

But also, as I mentioned in the title, I am unable to update the Graphics card driver,

I have an ATI Radeon HD 6970m, if, on the AMD website, I choose "download 6xxxm series" it downloads a little utility that installs itself and then does nothing, literally nothing.

If I then find that little utility (Catalyst_Mobility_64-Bit_Util) and run it it comes up with the following message:

 

 

which is a little bit unusual...

 

so I go on the dell website, again, and I search for the necessary driver, but there is nothing there.

 

again, any help would be greatly appreciated.

post #2 of 4
Many users have the same issue that you have, on many models.

This is a link I found for A09 release, not sure how it works for you ... your own risk ...

http://www.azsoftwaredownload.com/driver/alienware-m17x-r3-bios

cheers ...
post #3 of 4
Thread Starter 

Well, I downloaded it, ran a couple of virus scans on it (it came up clean, which is always nice)

 

Then I ran it and got a nice message saying it had been updated.

 

Thanks for the link.

 

I have also sent a message to dell asking them why the A12 bios is currently unavailable.
 

post #4 of 4
brilliant. Let us know how it comes out with Dell smile.gif

cheers ...
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