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Novatech nFinity1406 - Dual Battery Setup Malfunction... any help much appreciated... :) - Page 2

post #21 of 78
11/1/12 at 7:51am
Thread Starter 
Quote:
Originally Posted by qhn View Post

Can always try and see if there is an update BIOS in the work. This dual-battery configuration is quite interesting I must say, too many "if" in the equation ... OS, BIOS and who knows what else. Swap it with the DVD drive tongue.gif
cheers ...

And regarding the BIOS, they mentioned there's nothing new available... sigh. reach for the stars.... and FAIL. d'oh azz.gif
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post #22 of 78
11/1/12 at 7:52am
Hope all works out to your satisfaction smile.gif

Germany eh? where about? I am in HH tongue.gif

cheers ...
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post #23 of 78
11/1/12 at 7:55am
Thread Starter 
Quote:
Originally Posted by qhn View Post

Hope all works out to your satisfaction smile.gif
Germany eh? where about? I am in HH tongue.gif
cheers ...

well funny story.... so am I... ohmy.gif

small world much? laughing.gif
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post #24 of 78
11/1/12 at 7:57am
Cool ... headbang.gif stay warm though laugh4.gif

cheers ...
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post #25 of 78
11/1/12 at 8:02am
Thread Starter 
yup, i've got my winter jacket out, my goretex boots, my umbrella...

my gloves are in the car for the mornings, i drive to work in the dark and home after work in the dark...

how could life be any worse?

oh wait, yeah... my computer could be broken.damn. huh.gif
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post #26 of 78
11/1/12 at 8:07am
laugh4.gif

So this machine is from UK, right? funny that they consider it international shipping when it is within Euro-Zone. And I thought shipping to Italy is worse winknudge.gif

cheers ...
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post #27 of 78
11/1/12 at 8:10am
Well, I am closing shop for a few hours. Time to go home, my work day is over. Need to catch the bus and train, it's a pain to drive inner city.

Feeling like shooting the breeze and anything outside tech ding? Come join us over here Shrimp. smile.gif

http://www.notebookforums.com/t/236780/where-minds-meet/10180#post_3354078

cheers ...
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post #28 of 78
11/1/12 at 8:13am
Thread Starter 
Quote:
Originally Posted by qhn View Post

laugh4.gif
So this machine is from UK, right? funny that they consider it international shipping when it is within Euro-Zone. And I thought shipping to Italy is worse winknudge.gif
cheers ...

well i guess for UK nationals anything outside of the UK, ie. "overseas" - even if it is just a small channel - qualifies as international shipping. but yeah, the machine is ordered at novatech UK (as far as i know it's just UK and US).

pretty annoying to say the least... and i'm still chuckling about you also being in HH... energetic.gif
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post #29 of 78
11/1/12 at 10:02am
Quote:
Originally Posted by shrimp1409 View Post

well i guess for UK nationals anything outside of the UK, ie. "overseas" - even if it is just a small channel - qualifies as international shipping. but yeah, the machine is ordered at novatech UK (as far as i know it's just UK and US).
pretty annoying to say the least... and i'm still chuckling about you also being in HH... energetic.gif

me too ... laughing.gif

cheers ...
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post #30 of 78
11/1/12 at 11:08am
Thread Starter 
Quote:
Originally Posted by qhn View Post

Well, I am closing shop for a few hours. Time to go home, my work day is over. Need to catch the bus and train, it's a pain to drive inner city.
Feeling like shooting the breeze and anything outside tech ding? Come join us over here Shrimp. smile.gif
http://www.notebookforums.com/t/236780/where-minds-meet/10180#post_3354078
cheers ...

i work just outside of HH on the east side, so i thankfully drive to and from work "against the current" and am therefore generally free of too much traffic.
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post #31 of 78
11/1/12 at 11:12am
Lucky you laugh4.gif

cheers ...
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post #32 of 78
11/1/12 at 12:25pm
Thread Starter 
FYI gents, just verified that something here isn't working, ran down the primary battery again... and it just turned off. cry.gif

Novatech are sending a courier to pick up the laptop tomorrow... "between 9am and 5:30pm"... argh... cursing.gif
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post #33 of 78
11/1/12 at 12:30pm
ohmy.gif Ouch!
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post #34 of 78
11/2/12 at 8:57am

Interesting to hear that it seems to have broken again. I've only just got round to posting my battery off today so will be interesting to see the result. It would be pretty annoying if the 2nd battery is unusable in the long term for me as i do need it sometimes as the main battery only lasts about 3 hours maximum and that's in power saving mode etc.

 

Brett

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post #35 of 78
11/2/12 at 9:26am
Thread Starter 
Yeah well I've spent the day at home waiting for the couriers to come pick it up -- I was told by Novatech they'd come today -- and well, it's 17:24 and i was told they'd be here between 9:00 and 17:30... so I have no idea... This whole thing seems to be going down the pooper... face.gif
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post #36 of 78
11/2/12 at 10:03am
Thread Starter 
i'm going to try to write a civilized message, even though i am fuming and very much unhappy with how this has gone down...

as it turns out, the guy from technical support booked the courier for monday, even though i said today is ok.

i want to break something...

mellow.gif

and all i can say is when spaniards have bad temper, it's not a good thing...
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post #37 of 78
11/2/12 at 11:32am
laugh4.gif Give them hell Shrimp. I am with ya, nothing can be more annoying when having lousy after-sales support

cheers ...
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post #38 of 78
11/2/12 at 12:02pm
Quote:
Originally Posted by shrimp1409 View Post

i'm going to try to write a civilized message, even though i am fuming and very much unhappy with how this has gone down...
as it turns out, the guy from technical support booked the courier for monday, even though i said today is ok.
i want to break something...
mellow.gif
and all i can say is when Spaniards have bad temper, it's not a good thing...

Somehow this came through my mind ...



tongue.gif
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post #39 of 78
11/2/12 at 12:36pm
Thread Starter 
yeahthat.gif

PREPARE TO DIE!!!!

pirate.gif
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post #40 of 78
11/5/12 at 5:52am

Well I sent my battery back 1st class on Friday, I just received a phone call from Novatech saying that they've found it faulty and that they'll send me a new one and whether i would like it sent to me or to the Novatech store a few miles from home. I said the store and then my parents can pick it up and I will get it this weekend when i go home.

 

Can't complain about the customer service assuming this fixes the issue :)

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