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Novatech nFinity1406 - Dual Battery Setup Malfunction... any help much appreciated... :) - Page 3

post #41 of 78
11/5/12 at 11:09am
Thread Starter 
Hey good news mate, happy to hear. Hate to burst your bubble tho, i remind you that the replacement secondary battery worked for me at first - around 2 weeks in fact. So don't be too happy just yet. In any case i do hope it works out for ya. If it doesn't, then I think you're looking at the same situation as myself. It might be a fault with the actual computer - mine seems to break batteries... i hope yours doesn't!!! blushing.gif
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post #42 of 78
11/5/12 at 2:03pm
Quote:
Originally Posted by shrimp1409 View Post

Hey good news mate, happy to hear. Hate to burst your bubble tho, i remind you that the replacement secondary battery worked for me at first - around 2 weeks in fact. So don't be too happy just yet. In any case i do hope it works out for ya. If it doesn't, then I think you're looking at the same situation as myself. It might be a fault with the actual computer - mine seems to break batteries... i hope yours doesn't!!! blushing.gif

Yeah, my 2nd battery never worked from the get go. did yours work initially?

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post #43 of 78
11/6/12 at 1:17am
Thread Starter 
nope, i mentioned above that the secondary battery didn't work when i received the lap[top... then i had the first few issues but they sent me the replacement secondary battery quite quickly and without much ado - as with you. that oen worked well for 2 weeks, then suddenly the same problem reappeared, and even though windows detects the secondary battery, it won't switch to it. so effectively my computer seems to have caused the battery malfunction (otherwise it's hard luck that both batteries have failed. i don't think i'm that unlucky, to be honest. smile.gif
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post #44 of 78
11/7/12 at 2:26am
Thread Starter 
and so, after much ado, my computer has been picked up. After having requested the pick up for last friday, the 2nd of November, it has been picked up on the 7th. Great news. azz.gif

i never expected it to be so tedious, and i seriously hope it helps in some way or another, they better be able to sort out my laptop so that it works. otherwise i will get an optical drive and scrap the whole idea of added flexibility with a secondary battery. mellow.gif sigh
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post #45 of 78
11/7/12 at 2:36am
They are still recovering from time change and weekend celebration winknudge.gif Hope it works out well this time around for you

cheers ...
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post #46 of 78
11/11/12 at 9:07am

Well I got my #2 Battery yesterday and confirm it does now work fine once the #1 battery runs down.

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post #47 of 78
11/11/12 at 10:49am
Well, you got the 2-weeks time frame to beat winknudge.gif Joking. Hope everything workd out

cheers ...
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post #48 of 78
11/11/12 at 11:59pm
Thread Starter 
Quote:
Originally Posted by qhn View Post

Well, you got the 2-weeks time frame to beat winknudge.gif Joking. Hope everything workd out
cheers ...

EVIL haha2.gif
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post #49 of 78
11/12/12 at 1:20am
tongue.gif
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post #50 of 78
11/12/12 at 2:27am
Thread Starter 
well theyve had my laptop since thursday or friday last week, so i'm expecting some information regarding the repair/troubleshooting status at some point today -- they said they would call to discuss the situation -- am feeling a bit sceptical though. i have the funny feeling they will just try another battery, and will then see that it works and say "done deal" and send it back.

i promise you now, if that happens, i will call them - ANGRY censored.gif - and tell them to pay me the difference between battery and optical drive and that they should send me an optical drive. bored.gif
sigh.
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post #51 of 78
11/13/12 at 1:49am
Thread Starter 
Ok so I ended up speaking to one of the technical people (from the actual returns department who do the troubleshooting/repairs, I was told... And he said that it seems like this battery problem seems to have come up with a lot of laptops "of the same age", roughly... he said it seems to be a faulty batch of batteries. He mentioned that a new batch of batteries had arrived recently and that he would make sure I get one from the new batch, as it seems that my replacement secondary battery was from the same batch as the initially delivered one/
If this one also fails, he said, then they would expect to have to make a new computer to make sure that the problem doesn't persist, or that they would then simply do as I suggest (if I request it) and send me an optical drive so that I don't need a secondary battery at all (this is the less ideal option for me, of course.

in any case, they couldn't find any fault with the computer, so once they've made sure the secondary battery works they will be sending it back. I'll probably get it back this week, and I will test the hell out of that secondary battery.

Shrimp OUT.

PS: have a nice day.
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post #52 of 78
11/13/12 at 3:23am
I would give them the benefit of the doubt on the batteries batch. It does indeed happen. Good luck

cheers ...
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post #53 of 78
11/15/12 at 12:28pm

Well today my 2nd battery stopped working after only 1 or 2 cycles of use, I'll phone up Novatech tomorrow and see what they say thumbdown.gif

 

Beginning to get pissed off now, its the only problem with this laptop but one of the main reasons I bought it.

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post #54 of 78
11/15/12 at 12:39pm
Call them up, show them this thread laugh4.gif Let's see if the new battery in the newest batch works out for Shrimp

cheers ...
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post #55 of 78
11/15/12 at 12:48pm
Thread Starter 
Yeah i was gonna say - novatech did say that my replacement secondary battery had come from the same batch as the originally built-in one, so it's quite possible that yours was also? My laptop still hasn't arrived, am hoping it will tomorrow... sorry to hear yours failed tho, was hoping i was the only one having to deal with this crap.
Ah well. If you do call them, do as Q suggests and refer them to this forum or point out that when i sent in my computer no fault was found on it. Do then as i did and tell them to ensure that they replace the secondary battery with one from the newest batch. I'm hoping that'll do the trick for both of us. huh.gif
Good luck dude!!!
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post #56 of 78
11/16/12 at 1:27am
Thread Starter 
Didn't beat my 2 weeks though did ya, Ghost smile.gif !

laughing.gif
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post #57 of 78
11/16/12 at 1:33am
Did I win the bet? What did I bet? How did I bet? tongue.gif

cheers ...
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post #58 of 78
11/16/12 at 3:43am
Thread Starter 
Quote:
Originally Posted by qhn View Post

Did I win the bet? What did I bet? How did I bet? tongue.gif
cheers ...

dummy1.gif

I don't think there was a bet.

w00t.gif
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post #59 of 78
11/16/12 at 5:56am
I knew I was missing something laugh4.gif

cheers ...
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post #60 of 78
11/16/12 at 12:51pm
Thread Starter 
so i have my laptop - and when i turned it on, primary battery 0% and secondary on 40% -- and i ran it down to 7%. smile.gif

charging it up again now - i will keep you posted.

shrimp
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