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Acer Aspire 7736G - Windows Unable to Connect to Wireless Networks

post #1 of 4
11/8/12 at 10:12am
Thread Starter 

Hello everyone, I'm C-Rex and I'm new to the Notebook Forums.

 

I've had my Acer Aspire 7736g Notebook for nearly three years, but I've never been able to get it to connect to a wireless network; I choose to connect to a network, but after waiting, it will simply display an error message saying "Windows was unable to connect to (Wireless Network).

 

As far as I know this is a problem with the notebook itself, as my other laptop can connect just fine. Can anyone help me? ohmy.gif

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post #2 of 4
11/8/12 at 10:28am
Welcome to NBF C-Rex smile.gif

Wireless Device driver up to date? Try using the Wireless Manager that comes with the notebook? Try leaving the Wireless Connection support to Windows Wireless Zero Configuration?

cheers ...
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post #3 of 4
11/8/12 at 10:50am
Thread Starter 

Thanks for replying qhn, I've downloaded an update for the wireless device and plan on installing it when I get home. I didn't know that my notebook even had a wireless manager, and I've no idea what windows wireless zero configuration is, I'm afraid.

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post #4 of 4
11/8/12 at 10:58am
If you download the driver from Acer, look for the wireless manager utility on the support site as well.

Wireless Zero Configuration ..

Wireless Zero Configuration is a Windows service on Windows XP and Windows Server 2003 that is used to configure and manage wireless network connections on a wireless adapter. The service name for Wireless Zero Configuration is WZCSVC. On Windows XP, the display name for the WZCSVC service is Wireless Zero Configuration. On Windows Server 2003, the display name for the WZCSVC service is Wireless Configuration.

The Wireless Zero Configuration service is normally started at boot time. The programming interface for the Wireless Zero Configuration service can be used only if the Wireless Zero Configuration service has been started. If the Wireless Zero Configuration service is not started, then the Wireless Zero Configuration functions will return an error.

To enable the Wireless Zero Configuration service so it starts up automatically, go to the Start button. Select the Settings option and then select Control Panel. If you are using the Windows XP view, select the Performance and Maintenance category and then select Administrative Tools. If you are using the Classic View, then select Administrative Tools. Click the Services icon in the left pane. Click the Wireless Zero Configuration icon in the right pane and change the Startup Type dropbox to Automatic. This setting will set the service to start automatically at boot time. Then click the Start button to start the Wireless Zero Wireless Zero Configuration service and click the OK button.

The Wireless Zero Configuration can also be started and stopped from a command prompt. To start the Wireless Zero Configuration, run the following command:

net start wzcsvc

To stop the Wireless Zero Configuration, run the following command:

net stop wzcsvc


- Click on the start menu.
- Go to “Settings” and click on “Network Connections”.
- Click on “Wireless network connection” in the window that appears.
- Click on the “Change advanced settings“ link on the left.
- Click on the “Wireless Connection” tab on the top of the window.
- At the top of the window there should be a check-box reading “Use Windows to configure my wireless network settings.” Check this box and press “Ok”.

Use Wireless Zero Configuration only if you don't use The Wireless Manager Utility from Acer

cheers ...
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