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Any Non "Service Center" fix for Satellite L775 bios password bug?

post #1 of 3
Thread Starter 

I am working on a Satellite L775 for a friend from work. The actual model number is "L775D-S7220".

 

She had been using it with no problems since new, until a few days ago, when she was greeted with a power-on BIOS password, which could not be bypassed or circumvented. I have tried everything I could read online, and this thing still will not reset. I have looked for jumpers to reset, tried holding the shift key, removed the keyboard and wifi adapter, to look for pins to jump, tried randomly jumping pads with the battery removed, tried "master passwords". nothing will work.

 

Is there a fix that will work for this series laptop, which doesn't involve sending it to Toshiba, or paying for service at a service center? Toshiba, in their own forums, seem to want people to bring their laptops to a service center, after loosely accusing them of stealing them. Any other comments from the manufacturer say something along the lines of "the fix cannot be discussed in a public forum". Any one who has this fix, but can't post it online, feel free to PM it to me. 

 

My coworker is the kind of person who would rather buy a new laptop than pay $100+ to have an old one fixed. I'd hate to see her do that, this one has decent specs, and would otherwise work for her for many more months.

post #2 of 3
Truthfully, this has happened to me before..Laptop asking for password when none was ever set...failed HD...If she has the recovery disks she should have made when new, then pretty cheap fix..replace HD..insert recovery disks and away you go...If she has also kept up with personal data, that will save time tooo..If not then it's starting out from square 1...sometimes, after several attempts at restart, it might work one last time...
post #3 of 3
Thread Starter 
Thanks for the idea. Unfortunately it seems to pop up before the hard drive even finishes initializing. I will try swapping a spare drive into it and see what happens.
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