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Gateway NV59 USB nor SD drive are working

post #1 of 3
3/10/13 at 5:17am
Thread Starter 

I've searched all over, however, can't seem to find a fix for this. They stopped working in Win 7 Pro. I thought Win 8 will take care of it with better drivers, however, still the same issue. When I insert something into the USB or SD, Windows plays a chime and says USB not recognized. I installed all drivers that are available from Gateway. I also don't see a USB option when a bootable USB is inserted. Bios doesn't have any USB functions, other that boot order. It almost feels like a hardware issue, however, what possibly would cause USB failure? Without USB or SD, laptop is almost useless.  Recently I tried Kibuntu, and that gave me SD reader working.

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post #2 of 3
3/12/13 at 10:51am
Try downloading MicrosoftFixit.Devices.Run.exe and give it a shot. Good luck

cheers ...
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post #3 of 3
3/15/13 at 10:11am
Booting from usb options are listed under hdd's not usb devices.
Go into select hdd's it will expand showing the usb device just move the device up.
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