Have owned the above laptop for several years without any problems. It gets light usage most days.
However, have just tried to turn it off in the normal manner and it simply will not close down. It doesn't feel as though it's overheated and it hasn't had any greater use than normal, although my wife had difficulty transferring CDs onto our ipod earlier (we're in the UK and it's a bank holiday today).
I've tried everything I know to try and turn this laptop off, but without success. Any ideas / solutions gratefully received.